Mechanic Advisor

Suburban Repair in Wesley Chapel

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Auto Reviews in the Wesley Chapel Area

  • Do not waste your time and get scammed by this company. A year ago my ... read more Do not waste your time and get scammed by this company. A year ago my A/c unit was repaired at this shop. After it stopped working again I called and was told to bring it in so they could take a look at it. They called and let me know what the issue and cost of repair would be . I stated that I did not have another $550 dollars until I got paid to get the repair done until next week. I went to pick up my vehicle and was told that I am being charged $109 dollars for a "diagnostic fee" that with out paying I would not be able to get my car back. At no point with my initial conversation, drop off or being told the diagnostic was I told that there would be a fee. When questioned about this they stated its a new policy that doesn't have to be disclosed. That is unbelievable to me , to my understanding no work or cost can be charged without being approved through the client and at no point was that discussed or even suggested. Do not trust this business.

  • This company is a scam. Paid for a service and warranty in which they ... read more This company is a scam. Paid for a service and warranty in which they didn't complete either. Paid for a rebuild and only got parts replaced. Tony told me they were rebuilding my cvt transmission when in reality all they did was replace the valve body and cones. SIX months later it went out again they had it for two and a half months and it still wasn't fixed. Had to have it towed to a reputable company to have it fixed right which cost me more money on top of what I paid them to do in the first place

  • INSTALLED TRANSMISSION IN SEPTEMBER. ITS LEAKING ALREADY. MADE AN APPO... read more INSTALLED TRANSMISSION IN SEPTEMBER. ITS LEAKING ALREADY. MADE AN APPOINTMENT AND TOOK OFF WORK TO TAKE IT IN. WHEN I ARRIVED I WAS TOLD THAT THEY WERE TOO BUSY AND BOOK ANOTHER APPOINTMENT IN 3 DAYS, BUT CALL AHEAD BEFORE BRINGING THE TRUCK IN. I CANNOT TAKE HALF A DAY OFF ON THE CHANCE THEY CAN FIT ME IN FOR THE APPOINTMENT I ALREADY MADE. THE COMPANY HAS RECENTLY CHANGED HANDS AND I USED TO GIVE THEM A LOT OF BUSINESS UNTIL THEY SCREWED ME OVER

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