I have managed service departments, sold cars (retail and wholesale) i... read more I have managed service departments, sold cars (retail and wholesale) in metro Atlanta and been affiliated with the auto industry, in some capacity, for the past 25 years, and T3 Automotive may be the best repair shop around. Ty is honest, fair and transparent. He won't try to sell you something that you don't need and he always takes time to understand your concern and to explain your car's needs. The mechanics are no-nonsense and they take pride in what they do. The only problem with this rating is that they don't allow for more stars.
Great customer service! I really appreciate it. The phone call, all... read more Great customer service! I really appreciate it. The phone call, all my questions and request were answer by Ms Phinah, and I was not pressured to do the usually costly diagnostic. I feel that my automobile repair will be in good hands based on your front end customer service you gave. Thank you.
brought my 92 e30 in it on oct 2018 and they did absolutely no work..... read more brought my 92 e30 in it on oct 2018 and they did absolutely no work..quoted me 5000 with 1200 deposit in jan 2019. The quote had things that have already been replaced like ac compressor and and a headgasket that has no miles on it because i changed it my self before i brought it in .. I trimmed the quote down to 1400 and the deposit was 500 i thought that is pretty high...but i paid it..against my better judgement because i could feel the racist mentality when i came into the shop to talk about the repairs to my car in nov 2018 .i believe since they couldn't prey on an uninformed black car owner they chose to let my car sit for 2 months and when i called for an update on feb 13, 2019, they informed me that its best to come get my car and that they haven't done any work