Rick has been super helpful with my older high mileage Subaru. He alwa... read more Rick has been super helpful with my older high mileage Subaru. He always shares options and communicates effectively the importance of the repair, so I can decide if I can wait for ot not. He serves those who come to him in a Christ-like manner :). I recommend him!! Raven Jewell Subaru Tallahassee Fl
4 no shows, 4 no calls/calls hours later. I even let him pick a date a... read more 4 no shows, 4 no calls/calls hours later. I even let him pick a date and time that worked best for him after the first 3 missed appointments. He STILL didn t show up. He called me 6+ hours later and was incredibly argumentative and accused me of being a bull**** Groupon customer and asked me why I wouldn t pay full price. It seems like his Groupon and LivingSocial campaigns were too much for him to handle, which is fine. It still doesn t explain the no show today since he picked the time. I was informed he has big time contracts around town so he didn t need to worry about one customer. Maybe us small time consumers should stay out of his way so he doesn t get any more stressed out. A+ for anger, cursing, and poor attitude. F for customer service, professionalism, and follow through. Feel free to Facebook or email me if you have questions. I stand by this review 100%. John 1337pwnage522@gmail.com
