Rick has been super helpful with my older high mileage Subaru. He alwa... read more Rick has been super helpful with my older high mileage Subaru. He always shares options and communicates effectively the importance of the repair, so I can decide if I can wait for ot not. He serves those who come to him in a Christ-like manner :). I recommend him!! Raven Jewell Subaru Tallahassee Fl
80 year old mother limped her car into this shop. Doug evidently diagn... read more 80 year old mother limped her car into this shop. Doug evidently diagnosed the problem as a bad coil and did the repairs for $400. Trouble has been after the repairs - Doug Sr. has been a complete ass and prevented Doug from explaining to Mom the nature of the repairs and if he actually fixed the source of the failure - horrible after the fact service and communication. All Sr. wants to do is belligerently point out how long he has been in the business - totally irrelevant to our need to understand the repairs done on Mom's car. I'm not sure what they are hiding but I guess time will tell. Very difficult situation and as the consumer you would think Doug wouldn't mind explaining what he did and why.
