Tune up service near Cumming, GA

I have never left a review for anything but I just had the worst customer service experience which included waiting 2 days to be contacted, being accused of stealing, being called a piece of shit and told to fuck off. This was an experience that other people need to know about. My check engine light came on in my 2007 BMW X3 so I brought it into Carma Motorsports since it’s down the street from where I live. I dropped off my car on Sunday night and left the key in the drop box. I called on Monday morning at 8:30 to confirm with them that they received it. I was told by Jennifer that I would receive a phone call after they had looked at it. After never receiving a phone call and trying to call all day, I stopped there at 6 and was told that the phone and internet was down and that was why I never received a phone call. They told me the phones and internet should be fixed in the morning and I would receive a call then, but that they only things that need to be fixed are the ignition coil and air mass meter boot. On Tuesday, I finally received a phone call and received a quote for $1,600 to fix the ignition coil, air mass meter boot, and that I also needed all new front and rear brakes. After waiting over 36 hours to hear anything, this was not good news so I called around to get a few other opinions since that seemed pretty steep. I ended up finding somewhere else that could do all of the same work for almost $500 less. I called Carma and let them know of the lower quote and asked if they could match it. After being told no, I said I was going elsewhere and that I would pick up my car at 6. After arriving, I was told that I still owed $120 for the diagnostic check to find out what was wrong. I informed Adam and another man with a shaved head (unfortunately I didn’t get his name) that I was not going to pay that since it took them so long to get back to me with anything and that what they quoted wasn’t even close to a good price compared to what I was able to find elsewhere, and because no one had told me about the cost of a diagnostic check when I said I was picking up the car. I asked if they had an issue with that and the bald man told me did have an issue because it’s stealing. I responded by saying that I understand that their time is valuable but so is mine. I will never be going back and I’m going to make an effort to make sure other people don’t either.

As a mechanic with 15+ years of experience and resident of metro Atlanta area, I've found that private transportation is a necessity. However, getting your car to a local shop can be painstaking and expensive. As a result, a group of experienced mechanics and I decided to create Mobile Mechanic ATL, LLC (http://wwww.MobileMechanicATL.com).Since 2009 we've been servicing the metro Atlanta and surrounding areas providing exceptional mobile auto repair at a fair and reasonable price. Please visit our site or call us and we'll be on our way!

nice job and very quick

I called for a appointment to bring my mini cooper in I told the employee that the car was having transmission issues and it would not change gears from 3rd to 4th gear .She said bring it in and a technician would hook it up to a computer to get a reading on it to see what the problem was. So when I picked the car up he did not get a reading from the computer because there was no check engine light on so he took it for a test drive. And said it was having transmission problems and he could replace it with a rebuild one for 7000.00 dollars the computer test was 157.00 that was not performed. So I'm not happy about that. She told me that he would have to put it on the machine to find out what was going on with it not a test drive.

I am so grateful that I found ROA Complete Car Care. Rudy has been great. He is upfront, honest, & trustworthy. They have worked on my Land Rover & Dodge Magnum since I found them in Oct 12. I recommend ROA for all your mechanic needs.

I’m only posting this review because I’ve gotten several emails about reviewing yall. I usually never say anything if I have somthin bad to say. My experience here was pretty terrible. However, I’ll start off by saying the guy at the counter and the attitudes were all great. But when it comes to the service part… that’s a whole other situation. My first impression when I got my car back was it smelled like a sweaty man had been driving it around. Then the radio came on to some super loud hip hop (which I love but obviously not my country presets). I realize that when you change the parts that y’all needed to change that you may have to go drive it around a little to make sure the breaks are working properly. But.. like for real? It smelled SOO nasty. Then as im driving out I notice the breaks were squeaking… they are still squeaking a week later… I love attention to detail so cleaning whatever funk is causing that would have been nice. Lastly, and most importantly, I’m very very conscious of the cosmetic condition of my newer ford mustang. It’s been my dream car since I was a little kid and I finally got one less than a year ago. I don’t race it or push it whatsoever. I have a perfect driving record and never been at fault in any accidents. That’s why I was extremely surprised to see some nasty curb rash on my driver side front AND back rims. Practically new painted rims. So now y’all probably understand why I would never want y’all touching my car ever again. After a $500+ job I would expect a little more care. Really frustrating. Lesson learned… Don’t just go to a repair shop because it’s right across the street from where you live.

The BEST repair shop I have ever taken my car to!!!!!! The repairs performed on my car were done in a very timely manner and at a cost that was far cheaper than the dealership. I took my car to other repair shops in the area before finding Rocco's. The feeling that I was not going to be ripped off at Rocco's was almost immediate upon walking in. Johnny, one of the owners, made me feel very comfortable right off the bat. He was very professional and came across as extremely honest and sincere. It was very clear that he was extremely knowledgeable about car repairs when he took his time explaining to me in detail the issues they had found in my car. An EXCELLENT family-run, neighborhood European Auto Repair shop that I would recommend over-and-over-and-over again to anyone looking for an HONEST place to take their car!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Rocco's put faith back in me that there actually is people out there that are doing right by others, and not just out there to make a quick buck!

It is difficult to find people in the auto repair business that you can trust, Alan and the people at Accurate Care are those kind of people; worthy of your business and trust. We've (multiple family members) been taking our cars to Accurate for years - we're advised on the service we need - without fear of being over-serviced. We remain fans of Accurate Care Automotive and recommend them to others.

I brought my car in for what I thought would be a major service. Too my surprise the repair was covered under warranty. My car has been out of warranty for a number (1000's) miles and the service advisor got with the service manager at Ed Voyles Honda, he made one call. Then it was covered! The service manger told me that since I was a loyal Honda customer, Honda would take care of it. I love Ed Voyles Honda!

Kiki, Kailey, and Rocco are wonderful.

They did my oil change which was fine, but when they did my alignment on my car , the steering was still off centered. When I complained about the problem, they made up some excuses and would not fix the problem. At least they should offered me a discount on the price, but they would not. I would NOT recommend them and they lost my busines