Volvo service near Cumming, GA

For 3 years I visited the Tires Plus in Buford, Ga off Sardis Church Rd. I started questioning the service and honesty after having brakes replaced multiple times. Each time they told me something else was wrong. So I had rotors replaced, brakes were still bad. Went back they said now I needed new calibers,brakes were still bad. Went back again, they said one of the calibers was faulty and needed replacing. My brakes were still now working properly but at this point I had given up assuming it was just old car. Once I started having tire and brakes problem not long after this I went to another shop. I also began looking up my tires plus history to share with the new mechanics. They showed me that not all the calibers were changed (despite me telling tires plus repeatedly that my brakes were not working). And that everything needed to be replaced again. They took me to the back to show me. As I looked at my service history not only did feel I was scammed on work done on my car, but I had purchased a total of 8 tires in 2 to 3 year span (with road hazard) and was now on tires again 9 and 10. Not only is that a ridiculous short time needing tires but they never once gave me free or discount for the road hazard. I have contacted their corporate office. I received one email saying someone would be in touch with me. I have yet to hear back from them. I will say the manager at the location eventually offered to repay the calipers but since the job was not done fully and properly as well as the tire situation I didn't feel this was fair.

I am impressed with your service ad would recommend you to anybody!

My first time at this shop because my dealer is so far away. Everyone was so friendly, knowledgeable and quick. More upscale than a typical auto repair. Will use them again for future maintenance.

Personalized honest service, with all the skills to help you with any problem in your car. Find out why we are the best auto repair shop in Suwanee Georgia.

Tim was awesome and made life SO much better. Plus he was honest and upfront about costs and what was needed. I liked them so much, I'm bringing my car back down from Maryland to Georgia to have them look at other things this month. :)

Seriously, the owner is as sincere and kind as it gets while looking to save you cash on parts and etc. And he knows what he's doing cuz after an 800 mile roadtrip the day after fixing my brakes, I'm alive with A/C so crisp and cool..! The car never felt that good even when purchased and maintained at the dealer. I tried this place for the first time and it was probably the best decision.

Great work, reasonable prices, excellent customer service / communication. What more could I ask for ? Runs like a champ! Highly recommended!

Import Auto is an independent auto repair shop with an emissions testing center located in Alpharetta, GA. We are on the north side of Atlanta on the Forsyth & Fulton County line, 6735 Atlanta Hwy, near the Midway Animal Hospital and Beverage Depot. We are family-owned and operated since 1993 serving customers from all parts of north Georgia with professional, and quality service.