Toyota service near Decatur, GA

For 3 years I visited the Tires Plus in Buford, Ga off Sardis Church Rd. I started questioning the service and honesty after having brakes replaced multiple times. Each time they told me something else was wrong. So I had rotors replaced, brakes were still bad. Went back they said now I needed new calibers,brakes were still bad. Went back again, they said one of the calibers was faulty and needed replacing. My brakes were still now working properly but at this point I had given up assuming it was just old car. Once I started having tire and brakes problem not long after this I went to another shop. I also began looking up my tires plus history to share with the new mechanics. They showed me that not all the calibers were changed (despite me telling tires plus repeatedly that my brakes were not working). And that everything needed to be replaced again. They took me to the back to show me. As I looked at my service history not only did feel I was scammed on work done on my car, but I had purchased a total of 8 tires in 2 to 3 year span (with road hazard) and was now on tires again 9 and 10. Not only is that a ridiculous short time needing tires but they never once gave me free or discount for the road hazard. I have contacted their corporate office. I received one email saying someone would be in touch with me. I have yet to hear back from them. I will say the manager at the location eventually offered to repay the calipers but since the job was not done fully and properly as well as the tire situation I didn't feel this was fair.

I had a tire blow out on the interstate. Eddie came out and helped. He arrived earlier than expected and was friendly and helpful. He patiently answered my child's endless questions as well. Even though he was only assigned to tow, he stayed with me and changed my tire as well. Great service and help when I needed it.

repairing a major oil leak and installing a new transmission in my BMW 750Li…… it was in the hands of a real pro…… The car runs like it did when it was brand new and I am delighted beyond description. Thank you a thousand times over for holding it’s repair to your personal high standards, insisting that it be perfect, rather than just “good enough”. I would be remiss if I didn’t also thank Jon Bailey for his tireless work; working long after everyone else had gone home to their families. He is an excellent example of the dedicated talent you have recruited at G2 Automotive; please thank him for me. And, many thanks to your lovely daughter Chelsea for the fastidious attention to detail, not to mention the personal attention she gave to me and the detailing of my car. Just another excellent example of the dedicated staff you have at G2 Automotive,. Thank you Gary for treating my car like it was your own! Most Sincerely, Daniel W. Bright