Nissan service near Griffin, GA

My experience with Osborne Automotive has been a wonderful one. Their prices are fair, their service is second to none and they are very nice and professional people to be around. I am so glad that I was able to move down here from up north and to have found such a wonderful automotive service center.

Nissan South, Morrow, GA.recently made fraudulent repair recommendations for my vehicle and refused to provide parts that were replaced in the repairs that were completed. I had the vehicle evaluated at Nalley Lexus,Smyrna, to find the exhaust leak needed a bolt tightened (that was visibly hanging) - rather than the $1356.50 repair (Nissan South) and emergency brake required adjustment - $220(Nissan South). I have attempted to resolve this with Mr. Ralph Gray, Service Manager and with Chad Morse, Fixed Operations Director. The only resolution offered was a refund of the $99.00 diagnostic fee for the fraudulent recommendations. They refused to produce proof of the completed repairs as necessary. BBB-Atlanta and Governor's Ofc of Consumer Affairs have alerts for this company. A consumer warning against this facility might save future victims from their fraudulent service recommendations.

Our family broke down on I-75 on the July 4th. We found Jeff and his team at Atkinson's Auto the next morning and they went right to work on figuring out what was wrong with our van. He had to drive to Macon to get the parts but still got us put back together in just a few hours and charged us less than his very reasonable estimate, which I thought would be 2-3 times as much. Then he sent someone to pick us up at our hotel. If I lived anywhere north of Macon I would use these guys. I have never felt so well treated by a mechanic who could have so easily taken advantage of us. My greatest thanks to everyone at Atkinson's Auto for turning our nightmare into a pleasure. Eric