Mercedes benz service near Kennesaw, GA

Just had an experience with them that makes me a life long customer. Have always had good experiences with them and never feel like I'm getting taken for a ride. Customer Service and repair abilities are bar none. Thank you guys for all you have done.

If you're seeking an auto repair shop that epitomizes honesty, reliability and talent, J&L Auto Service is where you want to take your vehicle. Gabe and his team there have been a breath of fresh air to work with. These guys are highly skilled and knowledge mechanics who are able to service virtually any automobile there is. We at Merlin Auto Group are very selective about who we trust with the vehicles offer for sale. It did not take very long for us to recognize the value of having a relationship with J&L. Our experiences thus far have been positive 100% of the time which solidifies the truth that servicing cars does not have to be the challenging process that it can quickly become in the wrong hands.

I have never left a review for anything but I just had the worst customer service experience which included waiting 2 days to be contacted, being accused of stealing, being called a piece of shit and told to fuck off. This was an experience that other people need to know about. My check engine light came on in my 2007 BMW X3 so I brought it into Carma Motorsports since it’s down the street from where I live. I dropped off my car on Sunday night and left the key in the drop box. I called on Monday morning at 8:30 to confirm with them that they received it. I was told by Jennifer that I would receive a phone call after they had looked at it. After never receiving a phone call and trying to call all day, I stopped there at 6 and was told that the phone and internet was down and that was why I never received a phone call. They told me the phones and internet should be fixed in the morning and I would receive a call then, but that they only things that need to be fixed are the ignition coil and air mass meter boot. On Tuesday, I finally received a phone call and received a quote for $1,600 to fix the ignition coil, air mass meter boot, and that I also needed all new front and rear brakes. After waiting over 36 hours to hear anything, this was not good news so I called around to get a few other opinions since that seemed pretty steep. I ended up finding somewhere else that could do all of the same work for almost $500 less. I called Carma and let them know of the lower quote and asked if they could match it. After being told no, I said I was going elsewhere and that I would pick up my car at 6. After arriving, I was told that I still owed $120 for the diagnostic check to find out what was wrong. I informed Adam and another man with a shaved head (unfortunately I didn’t get his name) that I was not going to pay that since it took them so long to get back to me with anything and that what they quoted wasn’t even close to a good price compared to what I was able to find elsewhere, and because no one had told me about the cost of a diagnostic check when I said I was picking up the car. I asked if they had an issue with that and the bald man told me did have an issue because it’s stealing. I responded by saying that I understand that their time is valuable but so is mine. I will never be going back and I’m going to make an effort to make sure other people don’t either.

Well my battery went out so 1st I have to get an special battery for it 2nd I have to recoded the car Dealership doesn't even know what kind of battery do I need so. I worked close to Wendt motors always seen the place but never stopped to check out so I went there Mr Pete very kindly helped me and he told me what are the things that I have to do it need to get done to the car, he recoded the battery so now no lights on??? He also contacted warranty cuz I needed turbos replaced so didn't work cuz supposedly,my warranty doesn't cover all that but still my bimmer runs like new so I ll save up $$$ to replace them at Wendt motors very professional & specialist on bmw so that's my place

did as promised at price as promised on time as promised

This is an excellent auto shop! I was most amazed at how knowledgeable and genuine the owner of the shop is. My driver side window wouldn’t close after I lowered it down on late Tuesday night. I contacted Wright’s Car Care the following morning and I drove to his shop. Ate breakfast and walked through some of the stores nearby (great marketplace nearby), and I couldn’t believe my car was finished! I had another auto shop that would have charged me 250 more and the service would have been subpar in comparison to Wright’s. If you’re trying to decide which auto shop to go to, Wright’s Car Care is my recommendation.

Excellent automotive shop. I work on my own vehicles and don't like mechanic shops. But when I have to use a mechanic I love Apollon. They are always honest and very fair. Several times they could have taken advantage of me or just charged me more to replace something instead of trying to repair it. Highly recommended John G. Marietta, GA

TRUE Automotive, is as always the best repair facility in the Atlanta area. Issac, and his staff in the Sandy Springs location, are always very friendly and knowledgeable.

I used to drive 30 minutes to Marietta just to go to true automotive. Now that they opened up practically down the road I could not be happier. Isaac the manager has definitely carried over the top quality customer service and technicians. As always my car is feeling great. The honesty you get from these people when it comes to pricing and the work being done is amazing. I was told by Isaac the my suspension is starting to get to its age of replacement which is true, he’s on the money. I had two shops try and tell me that with half the mileage I have on the car now. You can’t get honesty like that in many places anymore. Good to have a shop in town that looks out for the customer!!!

Today is 3/25/14 I call this place got a quote on getting a ac compressor work and just for the parts was 1100 dollars that's almost triple the retail people do your homework cause if you do they wouldn't charge do high more than the dealer smh I give u no stars cause if you will rip me off on the price you will rip me off under the hood thanx have a nice day ..ps I had to give 1 star cause it won't post my post with out it

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