Lexus service near Lawrenceville, GA

Went in for an alignment on my Mercedes AMG. Service tech disappears with my car for 20-30 mins. I ask where is my car? Manager Jason Liechty says he’s doing a high speed test drive. A what? I instantly had a bad feeling because everyone doesn’t know how to drive this car fast without fucking shit up . Aside from that, why are you driving my car fast for a an alignment and disappearing for 20 mins? The guy comes back and puts my car on the lift and a few mins later the manager is showing me a waterfall of coolant coming from my radiator. Unbeknown to him the car was serviced by a Mercedes dealership just last week no oil leaks no coolant leaks no nothing. Manager denies any wrongdoing or responsibility despite HIS guy being the last to drive the car. For all I know he could’ve taken the car around the corner and smashed my radiator in an attempt to get me to buy parts from them because he was on the phone trying to price a new radiator before I even told him to. No way that radiator should fail if driven normally. Somehow they overheated the car and busted my radiator.Then the douche tells me the car has enough coolant in it to drive.Shop should’ve taken responsibility but now is going to have to explain it to a judge. This con artist of a Manager at this location should be replaced and the regional manager isn't any better. Mind you this is the same location that was accused of stealing a woman's handgun from her car.

Serving our customers for over 7 years! Fast, Friendly and Honest is what we are described by. Our logo Protect the Air Emissions, shows that we are concern about the environment and our Green Planet!

I am impressed with your service ad would recommend you to anybody!

My first time at this shop because my dealer is so far away. Everyone was so friendly, knowledgeable and quick. More upscale than a typical auto repair. Will use them again for future maintenance.

Personalized honest service, with all the skills to help you with any problem in your car. Find out why we are the best auto repair shop in Suwanee Georgia.

I called for a appointment to bring my mini cooper in I told the employee that the car was having transmission issues and it would not change gears from 3rd to 4th gear .She said bring it in and a technician would hook it up to a computer to get a reading on it to see what the problem was. So when I picked the car up he did not get a reading from the computer because there was no check engine light on so he took it for a test drive. And said it was having transmission problems and he could replace it with a rebuild one for 7000.00 dollars the computer test was 157.00 that was not performed. So I'm not happy about that. She told me that he would have to put it on the machine to find out what was going on with it not a test drive.

Great repair shop! D'Best Auto care offers fantastic customer service - like one used to get in old times - where everybody knew everyone and you felt right at home. Diego Fuentes, the mechanic, who also happens to be the owner, is very knowledgeable and can work on just about any car, whether the older technology, or the newer computerized cars. Their prices are very good. I'm glad to have found a personal mechanic whom I can trust.

For 3 years I visited the Tires Plus in Buford, Ga off Sardis Church Rd. I started questioning the service and honesty after having brakes replaced multiple times. Each time they told me something else was wrong. So I had rotors replaced, brakes were still bad. Went back they said now I needed new calibers,brakes were still bad. Went back again, they said one of the calibers was faulty and needed replacing. My brakes were still now working properly but at this point I had given up assuming it was just old car. Once I started having tire and brakes problem not long after this I went to another shop. I also began looking up my tires plus history to share with the new mechanics. They showed me that not all the calibers were changed (despite me telling tires plus repeatedly that my brakes were not working). And that everything needed to be replaced again. They took me to the back to show me. As I looked at my service history not only did feel I was scammed on work done on my car, but I had purchased a total of 8 tires in 2 to 3 year span (with road hazard) and was now on tires again 9 and 10. Not only is that a ridiculous short time needing tires but they never once gave me free or discount for the road hazard. I have contacted their corporate office. I received one email saying someone would be in touch with me. I have yet to hear back from them. I will say the manager at the location eventually offered to repay the calipers but since the job was not done fully and properly as well as the tire situation I didn't feel this was fair.

Jeff and Phinah are honest proprietors and looking out for the well being of their customers. They recommend and use high quality parts, deliver on their promises, and charge REASONABLE prices! The service is careful, CLEAN, and on time! Great experience and service will keep you confident and coming back over and over for service. GREAT JOB!!! John B. Norcross, GA

Full Service Automotive Repair Shop Napa Autocare Tire Dealer (All brands)