Before giving this review, I gave the manager an opportunity to rectif... read more Before giving this review, I gave the manager an opportunity to rectify this situation. His proposed "remedy" was not acceptable and neither was the service. Ultimately you shouldn't have gotten a dime of our money but you did. We gave this business a chance by the reviews but our experience wasn't good at all. Our car was in their parking lot for 3 days before the requested service was even “started.” We were not kept informed of the status of the service. We had to call or drop by to get any updates. On the 4th day when we decided to get our car back, conveniently the worker stated we would be charged for service (that they did not do). This was my first time and last time doing business with them. If you are looking for a reputable mechanic/shop, stay far away from this establishment. Integrity, Customer Service, and Customer Satisfaction are NOT important features of this business.
The diagnostic is definitely worth it. I nstead of throwing parts at ... read more The diagnostic is definitely worth it. I nstead of throwing parts at the engine this tells you exactly what is wrong with what ever problem you are trying to handle. work also comes with a warranty and the staff is great !
As a customer of many years, and with a variety of autos, I have been ... read more As a customer of many years, and with a variety of autos, I have been greatly satisfied with the work & service of this expert team of maintenance & repair specialists, for they are the BEST in GWINNETT COUNTY, operating with integrity & ethics unmatched by others. That is why I recommend them to everyone. They are a Feather in the Cap of Gwinnett Chamber of Commerce! -Charles Woody