Ferrari service near Lithonia, GA

Great shop, friendly staff, knowledgeable mechanics. The only german car shop I would trust my cars at.

My experience was NOT a great experience. Paid for diagnostic on my cooling system and was told that there was an issue with a hose on the radiator. Quote given to replace the hose and flush the system was $928. Quote for hose was $316. Contacted the dealer and received a quote of $97. This is for a BMW. I purchased the hose from BMW and had AAMCO replace it and flush the system for $230. Will never patronize this business again. BMW gave a quote less than this establishment.

After talking with the insurance company they explained to me that the automotive repair team would not lower the labor cost and it showed to be more than the standard after researching the issues.

I was there for a P0130 error. I was told that it was an electrical wiring that needed to be replaced near the MAF sensor. The car had the same error code when I picked it up from them weeks later. I was then told that they fixed the problem, but because the ECU isnt communicating, I wont see that they fixed the trouble, which was some bull. Since the price had already reached nearly $700 for something they cant prove they did, I asked for my car. They took me to the garage where I can see my car with the back window down. They proceeded to tell me that the window problem was already there, even though I didn't have any window issues prior to me dropping the car off. I brought the car in for the error code. Now Im being told that I would have to pay an additional $248 to buy a part to roll my back window back up. I refused to pay that and told him that I wasnt paying for something they broke. They brought me back up front to call around for the part that he claim is the problem. The part was well over $300, but the owner didnt want to cover it. Instead, they chose to tell me they could fix it. By fixing the problem, they somehow, rigged the window back up. Since it was raining, I never checked behind them. I didnt realize until a few weeks later, when the sun finally came back out, that my window would not roll down. So not only did they rip me off for over $600, they broke something else, then lied to me about fixing everything. I would NOT trust them to do an oil change. You might leave with a non working AC.

1

Great customer service from employee's, my repair was finished on time. Definitely recommend for any car repair.

Never happy when an unexpected ALERT pops up, requiring “Maintenance.” No clue what this was for = called Ozzie, set up an appt to drop off my car, overnight, for service the next morning. “No issues after checking all possible options,” per the shop! Great results in putting my mind at ease over this ALERT, and < $40 is great! Thanks, Ozzie!!