Merkur service near Lithonia, GA

My experience was NOT a great experience. Paid for diagnostic on my cooling system and was told that there was an issue with a hose on the radiator. Quote given to replace the hose and flush the system was $928. Quote for hose was $316. Contacted the dealer and received a quote of $97. This is for a BMW. I purchased the hose from BMW and had AAMCO replace it and flush the system for $230. Will never patronize this business again. BMW gave a quote less than this establishment.

After talking with the insurance company they explained to me that the automotive repair team would not lower the labor cost and it showed to be more than the standard after researching the issues.

1

Great customer service from employee's, my repair was finished on time. Definitely recommend for any car repair.

Never happy when an unexpected ALERT pops up, requiring “Maintenance.” No clue what this was for = called Ozzie, set up an appt to drop off my car, overnight, for service the next morning. “No issues after checking all possible options,” per the shop! Great results in putting my mind at ease over this ALERT, and < $40 is great! Thanks, Ozzie!!

Seeing where this will go

Wes Burk was able to answer every single question I asked. Excellent customer service. Very knowledgeable. Wouldn't waste my time going anywhere else. Falcon Mangold