If I could give a negative rating I would. Stay away from this place a... read more If I could give a negative rating I would. Stay away from this place at all costs. They are overpriced and do not hold up agreements. They made a verbal contract with my son (which Georgia acknowledges verbal contacts as legally binding) to set up a payment arrangement so he could get his truck back as soon as it was done. Once the truck was done they changed it up and told him he had to pay the full $4,000 to get the truck. There were two witnesses that heard the verbal agreement and the shop manager, John even admitted to my mother on the phone he made the agreement with my son. This truck is our livelihood. Without it there is no money. Corporate is no help either because this is an independent store. The owner, Gary Rowe, does not communicate at all. I have sent him an email and requested phone calls and he refuses to speak with me. I am retaining an attorney. I am also alerting the news stations because upon reading the reviews I see that this is common practice for them. When we got the estimate back I told my son it was way too high and we needed to go elsewhere. He said he had been told we couldn’t because they had already started working on the truck. So they were already working on it without permission to begin. Red flags everywhere! The only reason I allowed the truck to remain there for repairs was because of the agreed payment plan. (By the way- the truck is actually mine and in my name- so they did repairs on a vehicle without the owners permission, as well) If anyone would like to fight this fight with us feel free to contact me at joymcdonald321@gmail.com
DO NOT DO BUSINESS WITH THIS SHOP!!!!! YOU HAVE BEEN WARNED!! My wi... read more DO NOT DO BUSINESS WITH THIS SHOP!!!!! YOU HAVE BEEN WARNED!! My wife took her car to this shop to get the valve stem replaced on the front passenger side tire. The metal cover was cracked. This was purely cosmetic. I will make a long story short by summing it all up. The next day my wife gets into the car and while driving the new valve leaks resulting in a flat tire. We return the car to them. They fix the leaky valve but what was once a perfectly good tire is now our responsibility to get fixed. We just paid these guys 98.00 for a flat!!! Would have been cheaper to stab the tire ourselves. Now we are out of an additional 200- 300 for a new tire. DO NOT GO TO THIS SHOP!!!
It is difficult to find people in the auto repair business that you ca... read more It is difficult to find people in the auto repair business that you can trust, Alan and the people at Accurate Care are those kind of people; worthy of your business and trust. We've (multiple family members) been taking our cars to Accurate for years - we're advised on the service we need - without fear of being over-serviced. We remain fans of Accurate Care Automotive and recommend them to others.
