Isuzu service near Norcross, GA

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For 3 years I visited the Tires Plus in Buford, Ga off Sardis Church Rd. I started questioning the service and honesty after having brakes replaced multiple times. Each time they told me something else was wrong. So I had rotors replaced, brakes were still bad. Went back they said now I needed new calibers,brakes were still bad. Went back again, they said one of the calibers was faulty and needed replacing. My brakes were still now working properly but at this point I had given up assuming it was just old car. Once I started having tire and brakes problem not long after this I went to another shop. I also began looking up my tires plus history to share with the new mechanics. They showed me that not all the calibers were changed (despite me telling tires plus repeatedly that my brakes were not working). And that everything needed to be replaced again. They took me to the back to show me. As I looked at my service history not only did feel I was scammed on work done on my car, but I had purchased a total of 8 tires in 2 to 3 year span (with road hazard) and was now on tires again 9 and 10. Not only is that a ridiculous short time needing tires but they never once gave me free or discount for the road hazard. I have contacted their corporate office. I received one email saying someone would be in touch with me. I have yet to hear back from them. I will say the manager at the location eventually offered to repay the calipers but since the job was not done fully and properly as well as the tire situation I didn't feel this was fair.

Porter came out checked out the truck, replaced the belt, and got me going again when I was way out in the country. Thanks!

I’m only posting this review because I’ve gotten several emails about reviewing yall. I usually never say anything if I have somthin bad to say. My experience here was pretty terrible. However, I’ll start off by saying the guy at the counter and the attitudes were all great. But when it comes to the service part… that’s a whole other situation. My first impression when I got my car back was it smelled like a sweaty man had been driving it around. Then the radio came on to some super loud hip hop (which I love but obviously not my country presets). I realize that when you change the parts that y’all needed to change that you may have to go drive it around a little to make sure the breaks are working properly. But.. like for real? It smelled SOO nasty. Then as im driving out I notice the breaks were squeaking… they are still squeaking a week later… I love attention to detail so cleaning whatever funk is causing that would have been nice. Lastly, and most importantly, I’m very very conscious of the cosmetic condition of my newer ford mustang. It’s been my dream car since I was a little kid and I finally got one less than a year ago. I don’t race it or push it whatsoever. I have a perfect driving record and never been at fault in any accidents. That’s why I was extremely surprised to see some nasty curb rash on my driver side front AND back rims. Practically new painted rims. So now y’all probably understand why I would never want y’all touching my car ever again. After a $500+ job I would expect a little more care. Really frustrating. Lesson learned… Don’t just go to a repair shop because it’s right across the street from where you live.

I highly recommended this place. Amazing work and amazing employees. I couldn’t be more satisfied with the work they did on my car.

Very friendly, professional service. The worked hard to give me service and did a fine job repairing my truck. I had problema with the electrical system on my truck and they could have easily been dishonest. They isolated the problem and after testing some parts and they only replaced that which was broken. They did it all at a fair price. They deserve your business!

As always; perfection. The folks at the desk are sure to make everything goes well, the the team in the garage don’t miss a thing.

Mike is truly a pleasure to work with. He makes you feel welcome as soon as you walk in. He always greets with a smile. He is very knowledgeable and kept me posted during along the way. Will definitely bring my Mercedes CLA 250 back!

DO NOT DO BUSINESS WITH THIS SHOP!!!!! YOU HAVE BEEN WARNED!! My wife took her car to this shop to get the valve stem replaced on the front passenger side tire. The metal cover was cracked. This was purely cosmetic. I will make a long story short by summing it all up. The next day my wife gets into the car and while driving the new valve leaks resulting in a flat tire. We return the car to them. They fix the leaky valve but what was once a perfectly good tire is now our responsibility to get fixed. We just paid these guys 98.00 for a flat!!! Would have been cheaper to stab the tire ourselves. Now we are out of an additional 200- 300 for a new tire. DO NOT GO TO THIS SHOP!!!