Very low rating should have said enough. Second time here with a top t... read more Very low rating should have said enough. Second time here with a top tier membership and I now have a Broken Shark fin antenna cap on a my 5 month old 2017 vehicle. Found with a huge dint on it, soapy on the ground of the machine wash tunnel. You can see where the bolts had been ripped off. They are denying any liability and the possibility of it being the fault of one of their machines... they say it was likely broken before entering their wash. The cap won't even stay on the vehicle with out falling off so it's impossible it was broken prior to service. They are offering NO sort of compensation. I am very dissatisfied with their customer support. I will also say the quality of the interior detailing is mediocre at best. Dust and other debris still found on the dash and surfaces of the vehicles interior.
Jeff and Phinah are honest proprietors and looking out for the well be... read more Jeff and Phinah are honest proprietors and looking out for the well being of their customers. They recommend and use high quality parts, deliver on their promises, and charge REASONABLE prices! The service is careful, CLEAN, and on time! Great experience and service will keep you confident and coming back over and over for service. GREAT JOB!!! John B. Norcross, GA
Today I had the worst experience of my life at mountain express car w... read more Today I had the worst experience of my life at mountain express car wash on memorial . The a attendant/ owner was extremely rude. I will never go to that car wash again!!!!!!
