Toyota service near Suwanee, GA

We provide customer friendly automotive repair service for both domestic and foreign automobiles, light trucks, vans, and SUVs - Mercedes Benz.

If you're seeking an auto repair shop that epitomizes honesty, reliability and talent, J&L Auto Service is where you want to take your vehicle. Gabe and his team there have been a breath of fresh air to work with. These guys are highly skilled and knowledge mechanics who are able to service virtually any automobile there is. We at Merlin Auto Group are very selective about who we trust with the vehicles offer for sale. It did not take very long for us to recognize the value of having a relationship with J&L. Our experiences thus far have been positive 100% of the time which solidifies the truth that servicing cars does not have to be the challenging process that it can quickly become in the wrong hands.

I called for a appointment to bring my mini cooper in I told the employee that the car was having transmission issues and it would not change gears from 3rd to 4th gear .She said bring it in and a technician would hook it up to a computer to get a reading on it to see what the problem was. So when I picked the car up he did not get a reading from the computer because there was no check engine light on so he took it for a test drive. And said it was having transmission problems and he could replace it with a rebuild one for 7000.00 dollars the computer test was 157.00 that was not performed. So I'm not happy about that. She told me that he would have to put it on the machine to find out what was going on with it not a test drive.

Took my car to have evaluated. I was told that my engine was bad and needed to be replaced. He said he would be swapp my engine out with a engine close to the same miles I had on my car. So I agreed to have my engine changed. This would have been a good time to tell me that it's only 30 days on a used engine. but he did not disclose this information to me. He went and got the car emissions done and told me he had been driving my car and it was running fine. Two days later and paying 4081.00 I pick my car up it seemed fine. I wasn't able to test drive the car because of Covid the DMV was closed. so it was close to three months until I was able to get a tag for car. I finally got the tag and drove the car, I noticed a pull from the car when I put the car in drive, it snatched into gear. I took car back and the mechanic RL adjusted something on the engine so that took care of the problelm. Still didn't informe me about 30 days for a used engine. I drove the car for two weeks and the car is surging and smoking from the tail pipe. I call R.L to tell him what's going on. He says bring the car in. I had a video of what was going on with the car. I informed R.L I got advice from another mechanic and was told this is because coolant is getting into the engine which point to a bad head gasket, and the surging could possibly be the air intake control valve and the problem was engine related Which R.L agreed that it probably was the IAC and he would have fixed it "IF" he knew it was bad He then suggested put 20 w 50 in the engine. I called another mechanic and told them what my car was doing and what advice I was giving from RL. And was told to ask for the paper work on the engine. I have not received no information on the engine he installed in my car to this very day. And putting 20 w 50 was not going to solve my issue. So I take the car back because of the surging and mind you it's still smoking. I also was getting water in the trunk so R.L looked into these issued and charged me 80.00.I was told by R.L that my Power steering rack need replacing and he would fix my IAC for aprox 1100.00 dollars. This has been the worst experince with this shop. My car is sitting unable to drive. I gave him ONE star because a rating was required. He deserves 0 stars. We'll end up in court I'm sure.