Toyota service near Winder, GA

Wife took our 2001 Hyundai Sonata up there to have new rotors put on, brakes put on and an oil change. Wife's grandmother asked why the car was RPM'ing up to 4000rpm and wanted the shop to look at it. They told her she needed a new throttle body(Said it had a 2002 throttle body in it and it wouldn't work with a 2001 so they needed to change it) they replaced her throttle body with one they most likely pulled out of a car at the junkyard. The "newer" throttle body they installed had paint marks the manufacturer marks on OEM parts(clearly it wasnt tested to see if everything works). Took the car home after 3 days it wasn't even a few minutes after 5:30 when we picked the car up from the shops lot, got in cranked it up and the engine was struggling to even stay cranked it was shaking very hard and was making a lot of noise. When put into gear the car shook to the point of making the mirrors and everything fall forward. We took the car home called the shop the next day and explained the situation. They told us to bring the car back up there and they would take another look and it would only take a hour and they would call us back. After several hours we received a call back and they said it was working fine now and they just adjusted the throttle cable. When we arrived they said they ran a test and now we needed new coils(yet we have never had this code before nor did we have a check engine light until the shop messed with our car). We left the shop because we didn't have the money and took the car to Autozone and had them reset the engine light and read the codes for us. Codes came back as we needed new coils and there was an evap leak. Guy at autozone quickly realized that the guys at Stop and Ride had kindly switched our spark plus wires around making the car misfire and that's why the car started reading a misfire and jerking after we took the car to stop and ride. We rode around and it seemed a little better and after the Check engine light came back on we returned to autozone and had them run another test, this time no Coil misfire (what a coincidence) and was just reading an evap leak now. We took the car home and I checked for leaks, still haven't found any. However, I removed the intake hose and looked into the throttle body stop and ride "replaced" for us and to my surprise the entire thing was covered in carbon build up (did they just pick this thing off the side of the road or something?) I cleaned it with some throttle body spray and a rag and connected everything back. To this day roughly 5 months after stop and ride put their hands on our car the car hasn't ran well enough to drive. Car jerks very hard still (almost to the point of causing the mirror to fall), the car drops below 500 rpm when it is put into gear, stutters to accelerate and when sitting at idle the car runs at the normal 750rpm but sputters and moves between 750-500 without your foot ever touching the pedal and the car makes a popping sound through the exhaust when you push the pas pedal sometimes. Needless to say, our car ran perfectly fine before stop and ride touched the car, now it's a yard ornament. We have called the shop and they claim innocence on everything and will not replace anything to have our car back in the shape it was before they touched it. We basically paid them 800$ to destroy our car. We will be contacting Clark Howard at Channel 2 WSB-TV if something isnt done to get our car back into the shape it was before. The guys at the shop try to play this off and act as if we are stupid or something and have no clue what has happened. UPDATE: When we called Hyundai to talk to a master Tech he said that the car would run perfectly fine with a 2002 Throttle Body, that there wasnt a reason it needed to be changed. So basically they just scammed my wife into thinking she needed one so they could make some money off of her, and then most likely slap her throttle body online and sell it used.

During a huge storm the wipers on my BMW X5 stopped working an hour away from home. I saw the sign for Car Tech and pulled in. The owner and his assistant dropped what they were doing and came over to assist me. I thought I had blown a fuse but they quickly identified the problem as a blocked wiper linkage and took the cowling off and fixed it. Within 15 minutes I was back on the road. I have never had a BMW dealer show this amount of expertise or professionalism and although they are an hour away, I will return for work and service on both my BMWs. Amazing service and kindness

I called for a appointment to bring my mini cooper in I told the employee that the car was having transmission issues and it would not change gears from 3rd to 4th gear .She said bring it in and a technician would hook it up to a computer to get a reading on it to see what the problem was. So when I picked the car up he did not get a reading from the computer because there was no check engine light on so he took it for a test drive. And said it was having transmission problems and he could replace it with a rebuild one for 7000.00 dollars the computer test was 157.00 that was not performed. So I'm not happy about that. She told me that he would have to put it on the machine to find out what was going on with it not a test drive.

Grayson Emissions http://www.graysonemissions.weebly.com We do emissions testing on ALL models years. We are affiliated with Tilly Mill Auto Service Center in Doraville, where we can diagnose and repair any emissions-related test failure.

Alan and the team at Top Notch took GREAT care of us, advocating on our behalf and helping me to understand how the process works and how insurance companies and body shops work with one another to resolve issues. Although we ended up having to total the car, so I didn't get to see their bodywork, I am confident that their customer advocacy and attention to detail would carry through into an outstanding repair. If we ever do need a body shop again, Top Notch will be my first and only choice. Brad Newell

The diagnostic is definitely worth it. I nstead of throwing parts at the engine this tells you exactly what is wrong with what ever problem you are trying to handle. work also comes with a warranty and the staff is great !

He put the wrong catalytic converter on my vehicle and then even argued with the dealership that the it was an adequate part. He said there was a two year warranty on the converter but then claimed that the warranty was void after only a couple of months. The the local dealership tested the converter and told Harold that it was working but not perform adequately for the vehicle. Harold then told me that he would replace the converter with another one (which was to be the same as the one that was inadequate) "just to get me out of his hair and then he was done with it". When he was asked to refund some or all of the money he said "that's not gonna happen!".

Tim was awesome and made life SO much better. Plus he was honest and upfront about costs and what was needed. I liked them so much, I'm bringing my car back down from Maryland to Georgia to have them look at other things this month. :)

For 3 years I visited the Tires Plus in Buford, Ga off Sardis Church Rd. I started questioning the service and honesty after having brakes replaced multiple times. Each time they told me something else was wrong. So I had rotors replaced, brakes were still bad. Went back they said now I needed new calibers,brakes were still bad. Went back again, they said one of the calibers was faulty and needed replacing. My brakes were still now working properly but at this point I had given up assuming it was just old car. Once I started having tire and brakes problem not long after this I went to another shop. I also began looking up my tires plus history to share with the new mechanics. They showed me that not all the calibers were changed (despite me telling tires plus repeatedly that my brakes were not working). And that everything needed to be replaced again. They took me to the back to show me. As I looked at my service history not only did feel I was scammed on work done on my car, but I had purchased a total of 8 tires in 2 to 3 year span (with road hazard) and was now on tires again 9 and 10. Not only is that a ridiculous short time needing tires but they never once gave me free or discount for the road hazard. I have contacted their corporate office. I received one email saying someone would be in touch with me. I have yet to hear back from them. I will say the manager at the location eventually offered to repay the calipers but since the job was not done fully and properly as well as the tire situation I didn't feel this was fair.