Triumph service near Carol Stream, IL

I was pretty excited about Wrench. They came to me and did a diagnosis on my vehicle. Said they would need to order parts and reschedule an appointment. I was excited that the $75 diagnosis feee would go toward my repairs. They returned for the second appointment and the parts ordered weren't the correct parts. I never heard from them again... I had to pay another mechanic another diagnosis fee. I was pretty bummed. ? I think this service would be great for simple things, Oil change, etc. but if parts need to be ordered, I'd suggest a brick and mortar. Ryan S.

MB Auto has been proudly serving Des Plaines since 1980. Our team of certified technicians, led by Service Manager Scott Mclaughlin, would be happy to handle your complete auto care needs.

Accurate Auto has been proudly serving Des Plaines since 1977. Our team of certified technicians, led by Service Manager Matt Kepes, would be happy to handle your complete auto care needs.

Marilynn & Chris always go above and beyond to keep our families' vehicles in tip top shape. I live all the way in the city and its worth the extra drive. Highly recommended A+++

C&M Auto has been proudly serving Glenview since 1984. Our team of certified technicians, led by Service Manager Mark Koprinarov, would be happy to handle your complete auto care needs.

GreatWater 360 Auto Care has been proudly serving Glenview since 1975. Our team of certified technicians, led by Service Manager Dan Hillerich, would be happy to handle your complete auto care needs.

Complete Premium Repair Shop

I've been using Wil-Ridge Auto service for over 20 years. They always provide excellent service. Extremely trustworthy. I never worry that I am being overcharged or over sold. John is excellent and always goes the extra mile to meet customer needs. I wouldn't go anywhere else.

We are long-time customers who brought our "new to us" vehicle in for an inspection. After that, it was one issue after another. The day after we picked up the car from the inspection and some work that was needed, we completely lost the brakes in the car. We were told by many sources that if the car had been put up on a lift incorrectly, that the brake lines would be crushed. Had the car towed back, then we explained the situation. We feel that we are fair people and explained that if the mechanic made a mistake, we would gladly split the difference of the cost to fix the car. We understand that mistakes happen. We were told that the mechanic definitely did not make a mistake, and that we needed 4 lines replaced (2 brake lines, a fuel line and the other line in the same area). Cost to fix: $780. SHOP CUSTOMER SERVICE HAS SEVERLY DECLINED OVER THE PAST FEW YEARS: 1. Each and every time our vehicles have been in the shop, we await a call to let us know what is going on. Each time we call for information we get the same spiel from the customer service desk… “I was just going to call you…” – it’s hard to believe that since we are the ones who always have to follow up. 2. During the last repair, early in the morning we called and asked that the owner, Owen, call us to discuss the broken brake lines. That call finally came through at almost 4 PM, which was after the next issue that I am going to list (see #3). 3. Upon my arrival at the shop to pay for the work done on our vehicle, I walk in and Jim is bad-mouthing my husband to Owen. I stood in the lobby and continued to listen to the conversation without being greeted or assisted. Finally, I said to Jim – you do realize that you are talking about my husband. His response: was something to the tune of: your husband is accusing us of breaking something on the car and we did not. I explained that regardless, it is poor customer service to discuss another customer in such a manner when you have other customers in the lobby. At the end of the day, we paid the $780 to get the car fixed. THEN, two days later, while bringing the car downstate to our child at college, we noticed a strong gasoline smell. We brought the car to another mechanic, who upon looking at the car, showed us that the new gas line that was installed did not have a clamp. Apparently the $780 that we had already shelled out didn’t include a clamp. MORAL OF THE STORY is that we will no longer be customers of this establishment. There have been far too many errors from the mechanic team and they have horrible customer service. If I could, I would leave ZERO STARS.

Mundelein Tire & Service has been proudly serving Mundelein since 1981. Our team of certified technicians would be happy to handle your complete auto care needs.

D&R Auto has been proudly serving Highland Park since 2004. Our team of certified technicians would be happy to handle your complete auto care needs.

Wrench was right on time and Scott Giller did a brake inspection and even diagnosed my airbag problem for me. I trust Scott with my car. Gale Rogers