Mufflers repair service near Check Row, IL

I stumbled on Pro Automotive when I ran over a huge bolt and it stuck in my tire. Mike immediately got me in, repaired my tire, and told me about their other services, including their thorough check-overs with oil changes and the discounts you receive with each oil change. I took my car back to them and both he and Jennifer are super nice, they explain things in a way anyone can understand, the shop is reasonably priced, and they do great work.

Work done was excellent as always. However, the quote of $350 to change the ignition switch is way over the top. I changed it myself in less than a half hour in my driveway in the cold.

Family owned and operated auto repair by ASE Certified technicians and you can't beat their 36 month 36,000 mile warranty!

I've been going here for years, and never felt ripped off. He is honest and takes care of you, and stands behind his work.

Worst customer service ever. They charged me $70 for a Diagnostic test that had the same information on it as the emissions test that they had just run on my car. They did add an additional part as a necessary replacement although the part wasn't bad. After a friend pointed out that this part wasn't bad, they stated that it was simply a 'suggestion'. I think they should have been more specific although there was no paperwork to be specific on. I got a receipt for my $70. Autozone's free diagnostic tests at least give you some paperwork. When I expressed my dissatisfaction, I was told that I knew nothing about car repair and I was probably lying about how useful the test was. Riiiiiight. The owner really argued vehemently with me about returning my money so I guess he needs it more than I do. By the fact that he works another job and the run-down appearance of this location, I finally stopped trying to get a refund on the most useless and outrageously stupid diagnostic test I've ever had. If you want to be treated with respect and common courtesy, go somewhere else. If you want a company that believes that the customer is always right, don't go here.