Bmw service near Elgin, IL

Dont trust these guys. They told me they were putting original manufactured parts but my new mechanic shows me they were aftermarket. I have my receipt and it says OEM. What a lie. Forget this shop!!!

Awful place. I brought my car there because the front driver's side wheel was making a scraping sound. The owner Bill went on a ride with me so he could hear the sound, which he did and had an idea of what it could be. I brought the car back during my scheduled time, which after waiting for about 4 hours after I dropped it off that they can't figure out what is wrong with it, saying there seems to be nothing wrong with the "rear: tires. They spent 4 hours looking at the wrong end of the car. I told them and the owner knew that it was the front driver side. After 3 more hours after the phone call I go there to see what is going on to find my car outside, not even being looked at. And no phone call giving me any more information on it. The girl at the front desk said it "must be my brakes" and I should get a certain kind to fix the issues. The brakes are BRAND NEW CERAMIC BRAKES, not cheap metallic ones. It's not the brakes. Then she said it must be the rotors because they had some wear on them. Please you have no idea what it is and the owner decided to go home a few hours after they opened. Poor Communication. Lastly, I took my car home to find grease all over the driver side interior door and a large scratch right in the doorway (freshly scratched). The grease has been a pain to get off and the scratch is down to the metal. I have photos to post as well. POOR SERVICE.

Hayes has been around since the 80's my parents took their cars to them and now I do. They are straight forward and fair. I am never worried about what is being repaired as they keep me well informed and aware what is needed and when.

Alternator took a dump, found this mechanic shop in Plainfield, IL, near me, towed it in and bam got lucky left 3 hours later. This Plainfield auto repair shop is on top of their game. Thanks for getting me in and back on the road so quick and cost effectively.

Dan is great ! the best place ever, he is very moderately priced and will always tell you the truth about your car. i gave been going there for 4 years

Recently had my driver window busted out from a thief. I called them and got a great instant quote within seconds and told me they had the glass in stock and told me they could get someone to me right away. Provided great service, price,handled my insurance and were very friendly. I definitely recommend them when needing a repair for auto glass!