I took my car to Autotire in Ballwin for an oil change. They told us ... read more I took my car to Autotire in Ballwin for an oil change. They told us that we needed 4 new tires (because you can't just replace 2 tires on a 4 wheel drive jeep apparently). They said we also needed a tie rod, 2 ball joints and an alignment and that it would cost 1300 dollars. I needed to replace the front bumper on my car so I took it first to the Dent Devil to have it done which is next door to Autotire. On 8/23/2012 I picked up my car from Dent Devil and they had replaced and painted the front bumper. I drove it straight from the Dent Devil next door to Autotire to have the work done they said the car needed. When I picked up the car the next day, there were a couple scratches on my bumper that I had just replaced. I showed the Manager Mike the scratches and he said he would call the corporate office and report it and that they would call me. It is now Oct. 6th and I still have not been contacted by the office even though I called Mike back several times telling him I had not been contacted. The other thing I should mention is that I was told by another front desk worker that if we paid an extra 150 dollars for the tie rod and ball joints that we would have a life time warranty on these parts. When I later said something to Mike the manager, he told me that none of their parts have life time warranties. There is no telling what else I may have been lied to about as far as work needing to be done to my car.
These guys rock! Took the time to explain my front end repair. Even to... read more These guys rock! Took the time to explain my front end repair. Even took me to the vehicle to show me. I trust them completely. It feels good that I can take my vehicle to a place that's not out to take me.
They were really quick & friendly service. The problem was found & the... read more They were really quick & friendly service. The problem was found & the car runs great! they also don't try to sell you on a bunch of different repairs you don't need. I have been coming here for years and the service is always awesome!
