Honda service near Gurnee, IL

Randy is a good guy, he is honest and he runs an awesome shop, and he will also tell you when something needs fixing and when something doesn't need to be fixed.

Scratched my car door. Needs paint afterwards

Here at Nick & Ernie's Auto Works, we work hard to ensure our customer's satisfaction. We have been in business for over 35 years and we use only the highest quality parts available. Our highly skilled technicians are ASE certified and trained to work on foreign and domestic cars as well as light and heavy-duty trucks. We keep up with the latest technology through our Bumper to Bumper affiliation. In addition, we have the newest tools to diagnose and repair your vehicle. We also have a state of the art Collision Repair facility. Come see us for all car/truck service and preventative maintenance. We provide a local shuttle service for your convenience. Our work is warranted for 12 months/12,000 miles and we service all makes and models. Customer care and 100% satisfaction is our priority.

My van was serviced here after noticing that my tire seemed flat. I arrived with no appointment and with two toddlers tagging along. Employees were very courteous and helpful. From my experience, they seemed honest and didn't try to push me to add services. My tires was repaired within an hour of arriving. Glad I found this gem! Melissa Carpenter

This is the worst experience i ever had. I thought of taking the 2012 Honda odyssey and it seems my credit and debit ratio doesn't gave me 0.9% APR then i dropped off buying it and even informed the sales person not to do any credit checks as i know it would spoil my credit history and they confirmed me that they wouldn't do anything. But after couple of days i could see 7 credit checks on my history that to 2 itself in simultaneous days of Honda. When i tried to reach the bank/Credit unions to find who has done the credit check i come to know that it is from Honda. When i tried to contact the sales person he told that he has given my details to honda and he doesn't know anything and asked me to contact finance deparment.when i contacted fin ance department they picked up the phone and told that they would respond back but they didn't and also none of them responded back and even picked up my phone