Mufflers repair service near Hoffman Estates, IL

In fact if your a disrespectful person like Van Ac that drove all the way from Indiana for service and was to get free service, on which did not apply at this auto shop. I petty sure Juan try help him but his interest (Van)was to leave at a very very low cost or free or maybe on a free diagnosed on his problems. However I've did research on this gentleman Van this isn't his firsts infact the shop next door to Juan 8044 Ogden Ave Lyons il deni him but sent him over to Juan place and Juan did experience his way of life but still work with especially when someone need help that what he does (Juan). I believe he Van was trying to get it complete and run but it didn't work that way. So I've saying you need to meet Juan before he is judge great great people that work with him his whole team, well I wrote this just because Juan know of this message Van Ac wrote and it did really bother because he knew where he came from so here I am for Juan,sorry felt bother by this one person Van Ac.

Awful place. I brought my car there because the front driver's side wheel was making a scraping sound. The owner Bill went on a ride with me so he could hear the sound, which he did and had an idea of what it could be. I brought the car back during my scheduled time, which after waiting for about 4 hours after I dropped it off that they can't figure out what is wrong with it, saying there seems to be nothing wrong with the "rear: tires. They spent 4 hours looking at the wrong end of the car. I told them and the owner knew that it was the front driver side. After 3 more hours after the phone call I go there to see what is going on to find my car outside, not even being looked at. And no phone call giving me any more information on it. The girl at the front desk said it "must be my brakes" and I should get a certain kind to fix the issues. The brakes are BRAND NEW CERAMIC BRAKES, not cheap metallic ones. It's not the brakes. Then she said it must be the rotors because they had some wear on them. Please you have no idea what it is and the owner decided to go home a few hours after they opened. Poor Communication. Lastly, I took my car home to find grease all over the driver side interior door and a large scratch right in the doorway (freshly scratched). The grease has been a pain to get off and the scratch is down to the metal. I have photos to post as well. POOR SERVICE.