Honda service near Lake Barrington, IL

DO NOT DO BUSINESS WITH THESE PEOPLE. Put a deposit down on a car with the agreement that they would fix a few things before I brought the balance.  When I came back on the day they said the car would be done, they tried telling me the broken side light was new and thats how the manufacturer makes it - with a crack.  The only thing they said they would do was detail the car.   After feeling cheated and disrespected, I told thm I wanted my deposit back and didn't want to buy the car.  They said to come back because the owner had to sign the check.  After calling multiple times and being hung up on by Denise, and making multiple visits, we were pretty much blown off and never received the deposit back.  They sold the car and got to keep our money on top of it. No wonder why they are rated F on the Better Business Bureau website and so many complaints have been submitted to the BBB.

Outstanding repair work, great customer service. I couldn't be happier with the repair work done, and the price was right. My car looks brand new. Thank you!! Patricia R. Kenosha, WI

This place is my heaven on earth. If i could give more stars i would. Weve had them work on our 2009 yukon denali, our 2012 chrystler 300, and our 1999 mitsubishi eclipse. The last job i brought them was a 1987 Chevrolet C20 pickup. The transmission needed a rebuild. They did it in under a week, and they even beefed it up for just 100 more bucks! It was smooth, down shifts were incredible, the whole shabang. Everytime i hear someones having a problem with a car we dont know how to fix, this facility is my first recomendation. These people are so great, ive called asking their opinions on a noise and instead of giving me the same old same old ever shop does, "well.... youll have to bring it in and well charge to look at it" theyve helped me over the phone asking to describe it. Ive even had the receptionist pull a guy from the garage for his opinion! The only bad thing i have to say is, ive called numerous times to set up an appointment and tbe problem gets fixed by itself or i fix it, then forget to call and say its a no go on the appointment, or i do call and i emd up canceling. I feel so bad every time i do it because they are really good people! Thats my fault not theirs though. I have a 1973 corvette that was recently involved in a rear end hit, as soon as the body shop finishes with the back, everything i need done to it will be going to Natiomal Pride. I recommend this place to anyone with any car problems they dont feel confortable with doing! Dylan S. Gurnee, IL

Dan is great ! the best place ever, he is very moderately priced and will always tell you the truth about your car. i gave been going there for 4 years

Recently had my driver window busted out from a thief. I called them and got a great instant quote within seconds and told me they had the glass in stock and told me they could get someone to me right away. Provided great service, price,handled my insurance and were very friendly. I definitely recommend them when needing a repair for auto glass!

I got rear ended last week while sitting behind a red light. The guy has no insurance & I am going to have to pay for the repairs & then try to sue him. Anyway , I drive by National Body Works everyday on my way to work. Actually there are a lot of body shops in this area. I went to total of 5 shops to get the best price since I’m paying for it. Every shop said I have to replace my bumper and trunk lid. All the estimates were over $1350 plus any hidden damage that they can’t see but all assured me there was definitely hidden damage . That is all except National . I could see that The estimator at national was really trying to keep my cost down since I told him I’m paying out of pocket. Nationals quote was $790 since they were able to save my parts & not buy new. I asked about all the hidden damages & he said that he already knows what is damaged & its included in the price. I couldn’t believe it , so I gave them the car before he changes his mind or realizes that he made a mistake. Needless to say there was no mistake . I picked up my car 4 days later and it looked great. These guys are real pros . definitely recommend them to everyone I know