We were on our way to Chicago earlier this week when we got stuck in a... read more We were on our way to Chicago earlier this week when we got stuck in a traffic jam. A woman working at a local restaurant noticed that our car was leaking oil. KAR service was close to the train station, so we brought it in and explained our situation. We were able to leave our vehicle with KAR; walk to the train station and go have our mini-vacation while KAR fixed our car up. The man we spoke with was polite and worked with our situation. When we got back from Chicago we simply walked back to KAR and picked up our vehicle. Great customer service that helped make the best of a bad situation.
I was stuck on the side of the road in Wilmette late at night on Satur... read more I was stuck on the side of the road in Wilmette late at night on Saturday & the driver came right out to help me. The dispatcher was so helpful & courteous. I was very panicked, but they really put me at ease & made me feel safe. I would definitely call them again for any towing need I may need. Now in the speed dial on my phone!
