Tune up service near New Lenox, IL

Ernie’s Auto has been proudly serving Elmhurst since 1990. Our team of certified technicians would be happy to handle your complete auto care needs.

I bought a used MDX Acura w/50000 miles on it. It was supposed to be certified preowned. I drove it back to Missouri and realized that it had lots of problems. The carfax showed that it had a "minor accident". Ted Saras and Perry(used car mgr) stated only $295 worth of damage. After I got home I took it to Acura in my town. The car is not acceptable to be certified by Acura. The hood, the bumper, the rear driver side door have all been replaced. The tires are nearly bald and are chopped (bumpy from not being rotated properly). The paint is mottled. The hood is bent and not attached properly. There are pieces of trim missing on the body. The roof is crimped. The interior of the car is falling apart. The back of the passenger seat fell off for no reason and the owner of Napleton Acura, Joe Bosco, told me "maybe someone kicked it." No one had ridden in the back seat. The wheel was bent (it looked like someone had hammered it.) I too asked them to take the car back and was also told by Joe Bosco, "we don't take cars back." When a car is certified you are supposed to get new floor mats. We did not, but the dealer checked that they gave them to us on the list. A dealer has 20 days legally to send you the title. I received a letter after 30 days or more that they needed me to sign a power of attorney so they could sign my name on the title and send it to me. They forgot to give it to me when I bought the car. It goes on and on. Too many problems to mention them all. I called Acura the corporation and they stated that they can't make a dealer do anything about it not being acceptable to be certified. Acura has a 150 point checklist that they are supposed to do to certify an Acura. This dealership did not do it and Acura says they can't do anything about it. Why should you even pay extra for an Acura certified vehicle when you have no guarantee of anything? Evidently Acura certification means nothing. Because of this problem I will never purchase anoth

Please don't waste your time with giving this company any of your time or money. I have been leaving messages with Acme Auto Parts,Inc since August 2nd for the poor service I had the week 17th of July. The service started as we looked for a truck part. This company said they had a good one and would sell it. ($100's) It was 3 hours away. When it was picked up it should have been all good. As Acme said it was a good part. Again 3 hours away. Once back into town, truck on the lift and ready to make it happen. Remember the part was sold as a good part and ended up being worse than what was getting replaced. Now a trip back up there and service of not caring they wasted days of getting a repair done. If you extra time and money go ahead use them. But I wouldn't if I were you.

This is a very convenient location for me,and my family has used Frank's for years. The service is great and the prices are always on point. I really like being able to drop off my car, then walk across the street and catch the metra into work.

I took my ML 350 due to a problem with the Engine. The drive chain had broken. The dealer's recommendation was to repair and cost was something of buying another car! So, I took to Dupage Auto Werks. The recommendation is to replace the 118K miles engine with a much lower engine. They shopped and found a fimilar engine and practically did a 'Engine Transplantation'! Now that I have an engine not only has a lower mileage, but also was cheaper overall. Very satisfied with them to have suggested and able to get my car worth somehting that I can keep it a much longer time!

Picked up a coupon from Groupon that included free oil changes. I went in expecting to be met with a cold shoulder and a hurry-up-and-get-this-guy-out-of-here feeling. I was wrong. I came in and was greeted right away by the owner himself. While I was waiting on my car to receive an oil change the owner sat with my girlfriend and I for a good 15 minutes talking to us and making sure everything was going well while explaining his business and passion for good service. The oil change was done in a timely manner and everything went smoothly. There was not even a hint of upselling and I never felt uncomfortable while there. I live in Schaumburg and this is a little bit of a drive just for an oil change but now that I have been there once I don't think I will go anywhere else for future service of my vehicle. The entire management and floor team there were very professional and friendly. It is also located in an easily accessible location and well-kept neighborhood. I am going back this Saturday for another oil change and I look forward to speaking with the owner again to let him know what I think of his business. As a new resident to Illinois I am happy to know I have found a trustworthy auto business.