Retail tire service near Rockdale, IL

WORST DEALER EVER. BOUNCH OF LIERS. I bough a truck here, I was promise all mechanical issues will be fixed. never did anything. the "general manager"? is a joke. The "owner"? he will come to you and assure everything will be fine just to gain your trust, and once you sign you are F#$%. I'd spent around 3000 fixing what their "mechanic" could not fix. By the way, the comment above from "sofia" I'm glad they fix you engine light, probably they disconnected. I saw this guy working, regular people. They have the knowledge needed to change a tire. I witnesses many people complaining about the poor mechanical condition of the car they bought, the sales guys specially the "general manger in sales" just ignore them. I wish I could sue this liars, but I spent my money fixing my truck.

This shop is under new management and he is a real jerk. He talks alot and really fast and treats customers like their bumbling idiots. I use to always take my car to this location for service...but not anymore. After my oil change, my car smelled like it was burning. I took it back and he just raised the hood and looked at it and said "it smells like a regular car to me". Then he dropped the hood and walked away and started talking to someone else...treating me like I was garbage. The 'check engine light' came on that same night I went to work!!! I had another mechanic check it the next day......I was told I needed a tuneup. The thing is...I got a tuneup 6 months ago from this same CARX!!! When I called the manager and told him, he tried to say that they didn't give me a tuneup...he tried to talk his way out of it but it's right there in the computer. He's a real prick. Then he tried to say it could be anything...as if the other mechanic AND the OEM reading are inaccurate. DO NOT go to this Car X location. They're overpriced and the service sucks.

I came in to get my tires rotated, I had a 2pm appointment and did not leave until 4pm! The lady told me it only takes 20 minutes. She came back saying that my radiator was pushing up against my transmission, which is physically impossible, my tires had a crack in them and tried to charge $500 for new tires plus $10 for an inspection. My check engine light was on and I took it to my mechanic and it turned out that they had actually loosened my mass airflow sensor! You can visually see that the screw was loose and unclipped. My mechanic adjusted it and my check engine light went off. And it turned out my tires were fine it had a nail in ONE of them and just had to be SEALED which took two seconds and cost me $10 at another tire shop! I don’t even need new tires! Don’t let these ppl rip you off! They had ONE job and tried to sabotage my car to make a profit!

STAY AWAY. Came in to have them replace a tire. They DAMAGED my rocker panel by positioning their jack in a spot where the metal was too soft. They bent it! After I pointed it out they refused to pay for the damage they clearly did in front of me! They didn't even offer the tire I was originally paying for at a discount or even free after they damaged my vehicle in front of my eyes! There were 2 shop employees present at the time. Awful! This place needs to get shut down! I tried to get the owner's contact info and you know what they gave me? They gave the SHOP NUMBER itself. Don't risk your vehicle being serviced here.