I was in the neighborhood. I decided to stop in, unannounced, and lea... read more I was in the neighborhood. I decided to stop in, unannounced, and learn what maintenance my RAV4 required. A maintenance message had been triggered the day before. Brad looked up my RAV4 maintenance history, which documented the vehicle required a lube, oil, filter and tire rotation. They fit me in within 20 minutes. I was out the door and on my why in a few minutes.
My wife and I purchased a new vehicle, and even though we are given fr... read more My wife and I purchased a new vehicle, and even though we are given free mechanic services through the dealership, we choose to pay for services at this mechanic they are exceptional. They are a great team, professional, knowledgeable, and extremely conscientious of their customers.
The staff at your branch in Yorkville, IL. is outstanding. The level o... read more The staff at your branch in Yorkville, IL. is outstanding. The level of transparency among the staff is unique in our day of age. They make a point to let me know the cost of repairs before they begin work on my vehicles. The staff calls promptly to let me know my vehicle is done. I have arrived to pick up my vehicles, and I have not been disappointed with the work yet. Your work is appreciated-you all show a great deal of commitment to what you do for the community. Best, Ramon, LPC, NCC
