Ram service near Waukegan, IL

Awful place. I brought my car there because the front driver's side wheel was making a scraping sound. The owner Bill went on a ride with me so he could hear the sound, which he did and had an idea of what it could be. I brought the car back during my scheduled time, which after waiting for about 4 hours after I dropped it off that they can't figure out what is wrong with it, saying there seems to be nothing wrong with the "rear: tires. They spent 4 hours looking at the wrong end of the car. I told them and the owner knew that it was the front driver side. After 3 more hours after the phone call I go there to see what is going on to find my car outside, not even being looked at. And no phone call giving me any more information on it. The girl at the front desk said it "must be my brakes" and I should get a certain kind to fix the issues. The brakes are BRAND NEW CERAMIC BRAKES, not cheap metallic ones. It's not the brakes. Then she said it must be the rotors because they had some wear on them. Please you have no idea what it is and the owner decided to go home a few hours after they opened. Poor Communication. Lastly, I took my car home to find grease all over the driver side interior door and a large scratch right in the doorway (freshly scratched). The grease has been a pain to get off and the scratch is down to the metal. I have photos to post as well. POOR SERVICE.

I highly recommend Steve and crew for repairing your Audi (and other makes). After a long search for repairing my car, Steve was very helpful over the phone without even seeing the car. He gave me an honest opinion and range or repair cost - again, without seeing the car. I brought it in and he repaired it and a couple other things he found that were related. When I came to pick the car up, he noticed another issue when pulling it up for me. He brought it right back in the garage and let me borrow his car while they made this additional repair. I was not charged for this, as Steve took responsibility for it. Honesty and fair pricing is difficult to find, especially with cars that are expensive to fix, and I'm thrilled I've landed at a place I can trust and use moving forward. I highly recommend Auto Imports and Steve. Seth Mindel

What an amazing experience! I was greeted by the lovely owner, Debbie, and her little assistant. Debbie is so sweet, she made me very comfortable and I left the business knowing that I will return here with confidence. My service was fast and at a great price! My light is finally working like it should and I'm very grateful to Jose for doing such a great job. I'm recommending this business to all my friends.

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My poor car hasn't had a detail since 2007 and I've pretty much lived in my car since my fiancé passed in April of last year, so it was in dire need! I bought a groupon for an auto detail and I wasn't expecting much after my friends got theirs done somewhere else. I took it to QAR and KC took care of me. He looked at my cars condition and told me how the groupon only covered 3 hours of work and my car needed at least a day! I explained my situation and asked him to do the best he could with what I had. Like I said, I wasn't expecting much, I was just happy it would be cleaner. They took the car warning me that, they'll only have time for the inside, but KC came in and told me that they would buff and wax it as well since winter was coming. He was really a great business man and even batter man. He made sure I was happy with everything, even offered me coffee and checked up on me occasionally. When I got to my car, I was surprised with how it looked! You could tell they're perfectionists, cause they got every little nook and cranny and every stain I figured would still be there were gone! My car looks and smells amazing, like new! I'm impressed, that was a hard job, but they took the time they needed and pulled it off. I would recommend them for everything cause he showed me that he had pride in his work and services and that means a lot to me and my car. Y. Flores

Automatic and standard foreign and domestic transmissions Front and rear differentials, transfer cases and all other automotive needs

I was stuck on the side of the road in Wilmette late at night on Saturday & the driver came right out to help me. The dispatcher was so helpful & courteous. I was very panicked, but they really put me at ease & made me feel safe. I would definitely call them again for any towing need I may need. Now in the speed dial on my phone!