Appointment was at 1:30, but the car was taken in only at 2:20 because... read more Appointment was at 1:30, but the car was taken in only at 2:20 because the mechanics were at lunch. This was very unprofessional since we had to wait there for almost An hour despite of having an appointment and confirming it multiple times with the owner. Bob was also very rude despite of the issue being at his end. He did do a thorough inspection though once the car was taken in- the customer service needs to be improved desperately. It was a frustrating experience.
Steve, had my car serviced in the time I asked. Service was outstandin... read more Steve, had my car serviced in the time I asked. Service was outstanding.
The entire team at Mike More Miles in St. Charles are extremely nice &... read more The entire team at Mike More Miles in St. Charles are extremely nice & knowledgeable. They thoroughly explain what they would recommend. They are upfront & honest. They will not try & talk you into services that are not necessary. A+++++