Mufflers repair service near West Dundee, IL

Awful place. I brought my car there because the front driver's side wheel was making a scraping sound. The owner Bill went on a ride with me so he could hear the sound, which he did and had an idea of what it could be. I brought the car back during my scheduled time, which after waiting for about 4 hours after I dropped it off that they can't figure out what is wrong with it, saying there seems to be nothing wrong with the "rear: tires. They spent 4 hours looking at the wrong end of the car. I told them and the owner knew that it was the front driver side. After 3 more hours after the phone call I go there to see what is going on to find my car outside, not even being looked at. And no phone call giving me any more information on it. The girl at the front desk said it "must be my brakes" and I should get a certain kind to fix the issues. The brakes are BRAND NEW CERAMIC BRAKES, not cheap metallic ones. It's not the brakes. Then she said it must be the rotors because they had some wear on them. Please you have no idea what it is and the owner decided to go home a few hours after they opened. Poor Communication. Lastly, I took my car home to find grease all over the driver side interior door and a large scratch right in the doorway (freshly scratched). The grease has been a pain to get off and the scratch is down to the metal. I have photos to post as well. POOR SERVICE.

We are a Family owned an operated business that provides complete auto repairs and service.Both foreign and domestic vehicles. We also have 24 hour towing service available. Serving the northern Chicagoland area for over 45 years. 24 hour towing numbers are 847-542-8553 & 8071

Stopped in to get the lug nuts on two tires that were to tight to get off at home. They snapped off two lugs. OK that's fine because they were over tightened in the first place. But to charge $20 for no real service is beyond crazy. Please avoid if you don't want to be overcharged. Not a good way to do business. If I could give 0 stars I would.

Hats off to Mark! Thanks for your help. Thanks to all at Real Autohaus for all the help at keeping the Saturn running.

I needed a new flex pipe welded into my exhaust on my small car, and swung by to see if they could take care of it. I explained that I only had 45 minutes and could come back the next day if that wasn't enough time. They said they could get it done quickly. 20 minutes later I was driving away with a new (quiet!) flex pipe in my exhaust. That was over 6 months ago and the weld is still in great shape so I know they didn't just do a quick sloppy job. These guys were friendly, professional, and gave 110% fantastic client service. I'll definitely go back!

Knowledgeable mechanic , courteous service, and very reasonable priced, there price was 35% cheaper than , Midas, Meineke , and Firestone .If you have a problem with your car that's the place to go . Bill

Here at Nick & Ernie's Auto Works, we work hard to ensure our customer's satisfaction. We have been in business for over 35 years and we use only the highest quality parts available. Our highly skilled technicians are ASE certified and trained to work on foreign and domestic cars as well as light and heavy-duty trucks. We keep up with the latest technology through our Bumper to Bumper affiliation. In addition, we have the newest tools to diagnose and repair your vehicle. We also have a state of the art Collision Repair facility. Come see us for all car/truck service and preventative maintenance. We provide a local shuttle service for your convenience. Our work is warranted for 12 months/12,000 miles and we service all makes and models. Customer care and 100% satisfaction is our priority.

Keith’s has been been our go-to automotive needs for the last 15yrs. Keith has been a trust worthy consultant for all car needs.