No up-sell. Tires changed in a timely fashion. I'll be back next time... read more No up-sell. Tires changed in a timely fashion. I'll be back next time I need service.
After having several bad experiences with NTB in both Mundelein and Ve... read more After having several bad experiences with NTB in both Mundelein and Vernon Hills, I finally decided to try somewhere new. I had a slow-leaking flat on my front passenger side. I brought it in to John and despite being incredibly busy, John had me in and out in thirty minutes and only charged me $15 to remove the nail and patch the tire. Fortunately, it was in a good spot. However, a similar circumstance at a NTB would have likely been an attempt to sell me a new tire. Ryan S. Mundelein, IL
Brought a couple of cars in for various problems over the past 2 years... read more Brought a couple of cars in for various problems over the past 2 years. John has always been very clear with timelines & costs and I believe gives a very fair price. I recently bought an older car and within a week of owning it the check engine light came on. I called and he said to bring it in and he'd run the diagnostic for free to see if it could help me negotiate back with the dealer. He was able to give me a pretty clear picture of the issue which was helpful. Ultimately, I had Mundelein Tire & Service do the repairs as well and I'm now much more confident the car will last a while. Dan L. Mundelein, IL