Toyota service near Woodridge, IL

Very honest people and great customer service

It is currently Wednesday, 7/14. On Monday, 7/12, I contacted Speedway requesting a part for my truck. They told me it would be $100.00 and they would have the part the following day. I went in there and paid for it, expecting it to be available on Tuesday. I went up there today (Wednesday) to pick up my part, and I was informed that they did not have the part, it was going to cost an additional $25.00 more than the quoted price, and if I still wanted it, they could have it tomorrow. So here I am without the part I need. I took the day off of work so that I could get my truck fixed. Basically, I am now out a few hundred dollars and still can't fix my truck because the wonderful staff at speedway couldn't take 30 seconds to call me Monday or Tuesday and tell me that it would be more than they expected and they would need some additional money to get the part. Or better yet, they could have just ordered it and given it to me for the price they quoted. That is what a respectable business would do. There are plenty of junk yards out there, I would recommend passing this one by.

I was stuck on the side of the road in Wilmette late at night on Saturday & the driver came right out to help me. The dispatcher was so helpful & courteous. I was very panicked, but they really put me at ease & made me feel safe. I would definitely call them again for any towing need I may need. Now in the speed dial on my phone!

I highly recommend Steve and crew for repairing your Audi (and other makes). After a long search for repairing my car, Steve was very helpful over the phone without even seeing the car. He gave me an honest opinion and range or repair cost - again, without seeing the car. I brought it in and he repaired it and a couple other things he found that were related. When I came to pick the car up, he noticed another issue when pulling it up for me. He brought it right back in the garage and let me borrow his car while they made this additional repair. I was not charged for this, as Steve took responsibility for it. Honesty and fair pricing is difficult to find, especially with cars that are expensive to fix, and I'm thrilled I've landed at a place I can trust and use moving forward. I highly recommend Auto Imports and Steve. Seth Mindel