Needed a transfer case replaced. They were the only shop that would at... read more Needed a transfer case replaced. They were the only shop that would attempt to see if they could fix / replace due to the car being a 2002. The work took several weeks to complete. Took the car home and found some issues that were overlooked. Took the car back and they fixed the main issue no charge . Had an additional matter that was not initially covered but I worked with the owner Stephen and he made things right. The vehicle is now fixed and working properly.
Team did nice job communicating with me during the whole process. Got ... read more Team did nice job communicating with me during the whole process. Got it all done in a day.
I was in the neighborhood. I decided to stop in, unannounced, and lea... read more I was in the neighborhood. I decided to stop in, unannounced, and learn what maintenance my RAV4 required. A maintenance message had been triggered the day before. Brad looked up my RAV4 maintenance history, which documented the vehicle required a lube, oil, filter and tire rotation. They fit me in within 20 minutes. I was out the door and on my why in a few minutes.
