Warning: this business isn't trustworthy and they don't stand behind t... read more Warning: this business isn't trustworthy and they don't stand behind their work. I have now paid 665.94 for an Alternator that retails for 121.99 over 1 year and 3 months. Here is how the scam works: they replace your 11 year old Alternator with a subpar remanufactured part and mark up the price 40% and receive a dealer discount off retail from their supplier. Although the supplier provides a "Limited Lifetime Warranty," the part is junk and designed to last 1-2 years before failure. The supplier is hedging that the buyer forgets about a warranty, moves out of town or perhaps sells the car before it fails so it no longer carries the "Limited Lifetime Warranty." Conversely, if the owner still has the car they diligently bring the car back to repair shop that installed/warranted the part and the repair shop charges full labor for the replacement. It's a total win for the repair shop as this generates more labor fee income but the owner is now stuck with the same subpar part. The unethical side is that this shop performed this work without authorization and counsel/option of using factory vs. subpar remanufactured parts. They simply tell you it's warranted after the fact and hope that you move on because you need your life back. Furthermore, on the second repair with instructions to call me after diagnosing the issue they again performed this work unauthorized. There are other "trustworthy" repair shops in this area and strongly recommend that you look at their reviews prior to receiving "unauthorized" service from this business.
This transmission shop explained clearly the problem and how it needed... read more This transmission shop explained clearly the problem and how it needed to be repaired. Their honestly is refreshing, one of the few repair shops I would highly recommend.
My son's car broke down 600 miles from home, and was towed to Butler's... read more My son's car broke down 600 miles from home, and was towed to Butler's. It turned out the damage was extensive and there were many calls back and forth between myself and Tanner. He and his team worked diligently to help us through a difficult situation. They were honest and knowledgeable, and I recommend them highly.
