Very friendly welcome upon entering Alexander's shop. I was getting a... read more Very friendly welcome upon entering Alexander's shop. I was getting an oil change. They found a leak from a broken seal. They take photo's of the damage and come into the waiting room to show you photo's of any problems. It is nice to see proof instead of just having someone tell you something on your vehicle is broken. Very honest, friendly, reliable, knowledgeable staff. Their walls are covered in automotive awards and certifications. It's very impressive and leaves you with the feeling that your vehicle is in very good hands. Angie
My car has been in their shop twice. Rebuilt twice and still does not ... read more My car has been in their shop twice. Rebuilt twice and still does not work. They are scam artists. They have taken $1600.00 from me for what. My transmission has never been rebuilt correctly. These people are out to defraud the general public. They dont answer phones, never return calls. And lie to your face constantly. I now have no car because of them. I can not afford to pay for my transmission to be rebuilt agian. They had my car for three months and never managed to fix my transmission. This is a scam artist alert.
This is a clean, honest business! All the work was done professionally... read more This is a clean, honest business! All the work was done professionally and explanations given about what was wrong. They are also priced sensibly. Great VW shop!