This shop caused an issue with my car that busted my rear main oil sea... read more This shop caused an issue with my car that busted my rear main oil seal. I was told they filed a claim, then when they said insurance company wasn't paying they wouldn't give me a claim # or phone #. So they told me the name of the insurance company, I contacted the insurance company and they stated they have no business insurance through them. Then when I confronted them they yelled at me for calling their insurance company. I gave them 2 business days to file a legitimate claim, I was told he would call me back. He called me back today with some guy named Joe's phone #, it was the guy's uncle and he proceeds to tell me he owns a shop just like this and there's no way they could've caused these issues, I said ok then let the insurance company decide and file the claim. They refuse to work with me and will now not answer my phone calls. The damage they did cost me almost $1000 and it was on vacation when it happened. We had been traveling. This was a huge inconvenience. I have filed a claim through the BBB and I am taking them to small claims court! DO NOT HAVE YOUR CAR SERVICED HERE! They do not have business insurance from what I can tell.
GREAT BUNCH AND VERY FREINDLY. SERVICE A LOT MORE INVOLVED THAN EXPEC... read more GREAT BUNCH AND VERY FREINDLY. SERVICE A LOT MORE INVOLVED THAN EXPECTED. BUT THEY STOULD BY THERE ORIGINAL QUOTE AND NEVER ASK FOR MORE MONEY. I OWN AN UNUSUAL CAR RX8 MAZDA THAT NOT ALL SHOPS WELL SERVICE. HIGHLY RECOMEND AMERICAN BRAKE CENTER FOR ALL YOUR SERVICE NEEDS.
We have used many mechanics in our years of driving. To me these guys ... read more We have used many mechanics in our years of driving. To me these guys at aamco dixie are top notch. From the communication to the diagnosis to the final bill. Charles and Travis took their job very seriously. They explained everything and did the job correctly. John the owner was involved through the whole process. Any questions and concerns became an after thought. They didn't let any issues arrive unexpectedly. Some people might say they are a little expensive but that's just not the case. They are very fair considering after job is done they are still there when needed. They are the best and it starts right at the top with John. Charles treats it like it's his own business. Travis the mechanic was an above average guy. I can see why they are in business. Because of the professional manner with which they do business. Other business's should copy their formula. Maybe we as people should start caring about each other as they care about their customers. We would live in a better world. Thanks guys. Michael and Lynn johnston.
