This is by far the worst repair shop I've ever been to. Their rates ar... read more This is by far the worst repair shop I've ever been to. Their rates are higher than anyone around for work that is incomplete. When you bring your car there, expect to throw away money and still have to bring it to another shop for fixing. They'll misdiagnosis the issue, charge you for repairs not needed, and then say we've tried everything. Sorry but, no refund should be there slogan. You'll end up towing your car to another shop. Do not walk away from this hole in the wall, RUN!! Plus they are the most unfriendly people when ripping you off. They told my friend he needed a new head gasket. Was gonna charge him two weeks salary worth of work. He got a second opinion and it was an easy fix for under a hundred dollars. My experience was worse. Please take the warning or else!
I don't doubt the mechanic. He answered all questions honestly and co... read more I don't doubt the mechanic. He answered all questions honestly and competently. I was shopping around and asked another shop specializing in German cars and he gave me the book hours. This was reasonably within limit of what the mechanic of German Auto stated. But when it was time for the bill, I find that the man hour billed was on the very high extreme of what the book hour stated. And when I asked him about this "pipe rerouting" that the mechanic told me was just lifting a series of pipe higher because it was scraping the concrete, he said he had "forgotten" that the mechanic had reduced the hour needed. Really? from 1.6 hrs to 1.0 hr to lift a few tubes a few inches higher? This is also not "rerouting" as he told me over the phone. The owner after I caught this, quickly told his secretary that he was going to take an early lunch. I can tell you that this is the LAST time anyone I know will be bringing a car to this shop. Its not because of the mechanic. He was actually the reason why I was fine w/ leaving my car there initially. The owner is untrustworthy, and if my car wasn't already worked when I started dealing w/ this owner, I would've switched shop immediately.
