Professional and fair prices
I went to Young's Garage in Worcester, MA on 8/6/15, for my first time... read more I went to Young's Garage in Worcester, MA on 8/6/15, for my first time. I spoke to Jim about having my car looked at for a starting problem. I was told there was a $45 charge to diagnose the problem. When he got back to me later that day he told me it was the alternator and it would be $375 total. I asked him why it was so expensive and he told me it was because the part was hard to get to. He said it was a big job so therefore most of the charge would be for labor. He told me if I dropped my car off the next morning it would be done later that day. I dropped the car off at 8am and Jim told me he would call me when the car was done. I waited until 3:00 to call and check on the progress. Jim told me it wasn't ready and it would be done for 5:00. I went to pick up the car and he handed me a bill for $330 after I already paid the initial $45 charge. The next day I called to question about the $45 charge, because the part and labor were through his shop. All the garages I have gone to take the initial diagnostics charge off if you buy the part and have the labor done at their shop. I wanted to let him know I was dissatisfied with the price all together and the amount of time it took between both days. Because of this experience, which was my first here, I will never go to this garage again.
Went for an Inspection sticker on 6/3/15 and was failed for two front ... read more Went for an Inspection sticker on 6/3/15 and was failed for two front tires...OK no harm no foul...Sam tells me, go get them replaced come back, i'll take care of it... So I drive down the street to the closest tire place, 2 hours later...I have my new tires, and five minutes to return to the gas station for a sticker before it closes...This is where it get interesting...The guy I just bought the tires from, must have raced around the counter and out the door, cause he hopped in his truck and drove right out of the lot. Not thinking much of this...until of course the truck turns into the same gas station that just told me I needed new tires, Mikes Superior.. and who is standing by the gas pumps when I pull in, with his tuck parked in the inspection station and the garage door to it is closed, as Sam is closing you ask?...Well the manager of goodyear, Peter A, who just so happened to sell me my tires before he raced out his own store to beat me to that gas station that told me I needed them in the first place...Naaaaaahhhh thats not shady Im not going to sit here and say I didn't need new tires. I'm also not going to sit here and say that jerk from good year struck a deal with a guy who runs a little crappy gas station. Unfortunatley I have to give it a star.
