Mercedes benz service near Beverly, MA

Quick and efficient! Great prices! I came in for a state inspection sticker and Jack pointed out that I was in need of an oil change (I forgot to get it and according to the sticker it was miles over due). I'll be in next week Thanks Jack! Top notch service, highly recommended! -Marylee

Professional, quick, and reliable. Murat has helped me in more than one pinch, and is the kind of mechanic you usually can only hope to find. No rip-offs, honest assessments, and a generally nice guy on top of it all.

mark is really good about letting you know what you need now vs. what can wait. his turnaround is also really quick.

My husband brought a van there to get repainted over 3 weeks ago and we were told the job would take about 4 weeks. Over the 3 weeks not much was getting done so my husband offered to help them at night, which I thought was crazy since we are paying them. He helped out two nights and then he thought that they were actually going to really start working on it so he stopped going. Yesterday he went by to see how it was going and the owner (the son) freaked out on him, insulted him personally and called the van a "rust bucket". My husband was questioning why not much had been done yet. He told him to get the van out because he didn't want the job any more after having it for 3 weeks so my husband had no choice and wanted to avoid a fight since the guy seemed unstable. He took it to two other autobody places today and they all said that Best Autobody ruined the van and it would cost almost $10000 to fix it properly so that it doesn't rust through the new paint job!!!!! Turns out Best Autobody actually did ruin the van ... repainted over 3 weeks ago and we were told the job would take about 4 weeks. Over the 3 weeks not much was getting done so my husband offered to help them at night, which I thought was crazy since we are paying them. He helped out two nights and then he thought that they were actually going to really start working on it so he stopped going. Yesterday he went by to see how it was going and the owner (the son) freaked out on him, insulted him personally and called the van a "rust bucket". My husband was questioning why not much had been done yet. He told him to get the van out because he didn't want the job any more after having it for 3 weeks so my husband had no choice and wanted to avoid a fight since the guy seemed unstable. He took it to two other autobody places today and they all said that Best Autobody ruined the van and it would cost almost $10000 to fix it properly so that it doesn't rust through the new paint job!!!!! Turns out Best Autobody

Unfortunately my car was hit. Found Susi auto body doing research online. Shop had great reviews online. My car looks and feels great to drive. The service advisor also helped me with my insurance company and getting my rental coverage extended.

The owner, Mike, met with me and explained everything, including photos of the problem. Everything was completed on time, problem solved. Definitely a keeper.

In an industry where trust and transparency are luxuries instead of bare minimums, Cars R Us of Boston is exceptional at making these focal points of how they do business. Whether you're a seasoned car expert or a new, vulnerable car owner there's nothing better than leaving the shop with with peace of mind and total, 100% confidence that your car...and wallet...are in better shape than when you came in (or went anywhere else). These guys break the mold of auto repair and maintenence and would recommend that everyone give this place a visit! Parul Faria

t is with pleasure that I write this review on behalf of my myself and husband. We have been using Factory Auto Service for a few years now and have no complaints. We are pleased with the service that we receive. We have an Acura and Civic and this company have done a great job with the repairs and maintenance. Some issues that we've had in the past weren't sufficiently assessed and repaired properly by other service providers. However, now that this company is our premier auto mechanic provider, those issues are now of the past. The owner is very polished and knowledgeable about automobiles. He takes the time to educate his clients which we appreciate very much. When our car is being serviced by the company, we are confident that they will be able to address the issue with precision and ensure that safety is a priority! They always successfully diagnose and complete the repairs and within a reasonable timeframe. We are always pleased with their services, which prompts us to be return customers. Interaction with them is easy as we are presented with options which makes it convenient for us as consumers. The owner makes us feel included, making our interactions very productive since he ensures that we have the final say in the decision. At the end of each service visit, the owner takes the time to orally provide a concrete report about all that took place and possibly any additional findings outside of the original scope of work that may require future attention. However, if while working on the vehicles, and they come across something that requires immediate attention and safety is a factor, the owner will personally contact us to review those findings with us. A notable strength of the company is their ability to be efficient and prompt! I am convinced that anyone who utilizes their service will be satisfied. -Melanie