Infiniti service near Billerica, MA

Quick and efficient! Great prices! I came in for a state inspection sticker and Jack pointed out that I was in need of an oil change (I forgot to get it and according to the sticker it was miles over due). I'll be in next week Thanks Jack! Top notch service, highly recommended! -Marylee

The owner is rude, inflexible, and ignorant. He refused to allow my agent to pick up my car, EVEN WITH A SIGNED AFFIDAVIT. My guess is he wanted the 3 extra days "storage" he was going to claim. He claimed he had no FAX to accept a signature and no INTERNET to accept a scanned form. He is a liar and a cheat, and downright rude and miserable. STAY AWAY IF POSSIBLE. WELLESLEY POLICE, PLEASE REMOVE HIM FROM YOUR ACCEPTABLE LIST OF TOWING COMPANIES!

Very professional service always well taken care of. My family has been using Paradise Auto Service for years and I can honestly say I wouldn't change unless I had to for an extreme reason. Jason always gives you the answer to your questions in a timely manner. Thank you for the great service always over the years. -LJ Dube

Brought my car in a few weeks ago for its 60k checkup. Russ and Brian were helpful as always. It's running as well as it did when I first bought it.

The most honest shop in town. They do great work. Awesome people. 5 stars!! Gary Abramson Salem, MA

I love this place! My husband and I bring our Toyotas here for all services. They are fair, fast and kind. I love that they are a family owned business and treat their customers the same. We will be back! -Dawn

Great customer service, really helped me out with the rental car which was ready for me at Needham Collision when I dropped off my car and and I was able to return it to them as well. Kept me updated through the whole process. Really friendly and knowledgeable staff.

The owner is dishonest. I agreed with him to give me 10-15 dollars discount for both oil change and tyre rotation. However, at checkout, he didn't offer a detailed receipt. When I asked for one, he admitted that he used regular engine oil rather than the Mobil one which should be included in his oil change package. And I am pretty sure he only rotated 3 tires rather than 4, but I did not take picture of the order of tires beforehand to challenge him. I will never go there again!

I moved out of state and am sad that I couldn't bring Lenny with me. He is the nicest and most honest mechanic I have ever worked with. The first time I brought my car in I thought I had an electrical problem. Both of my headlights went out at the same time and a spare bulb I had didn't work. I took it in to Lenny and after about 15 minutes he came back and told me that my bulbs blew. Apparently, my spare bulb was also bad. He only charged me the price of a pair of new bulbs. No labor costs! Seriously cheap and he didn't seem pissed that I was a numb-sack for bringing my car in for blown bulbs. The second time I brought my car in I had some starting problems. Lenny found the problem right away and quickly changed out the parts for much less than what I would have paid elsewhere. (I have a mechanic friend in Hawaii that I called and even he said that the repair was cheap!) When I went to pick up the car, Lenny handed me my GPS that I left on the dashboard. He took the time to take out the GPS because he didn't want someone to break into my car to steal it. What a guy! It's been about 10,000 miles since I've had the repairs and I haven't had any problems. I drove my car from Boston to Phoenix and I haven't heard any of the clunking sound that Lenny fixed on my third visit to the Civic Center.

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