Mini service near Billerica, MA

Just purchased a used car on 5/6/19 from Bob Celati dealer/owner/mechanic of Central Automotive.Under the terms of Bob's Purchase Agreement the vehicle is covered by "30 day Express Warranty" provided by dealer and "Implied Warranty of Merchantability and fitness" provided by the state to protect buyers of used vehicles from defects that impair the safety and use of a vehicle.During the warranty period I was having a problem with my power steering a problem that would be considered a defect that impairs the safety of a vehicle. Under The Massachusetts used car Warranty Law that was displayed in the vehicle at the time of purchase the dealer is required by law to fix the problem or issue a refund. Bob acknowledged that there was a problem with the steering. He tried to diagnos and fix the problem but was unable to.So he offered a refund/ buy-back I accepted. Bob said he would only honor the buy-back under one condition that I agreed to sign a "Confidentiality Agreement" I have since tried to contact Bob in an attempt to resolve problem.He refuses to respond. I've tried by phone and mail. Now my only recourse is to contact the Attorney Generals Office Consumer Affairs and Business Regulation under The used car Warranty Law a consumer can request a state certified arbitrator to decide the case.

Been using the shop since 2009 for anything from oil change to radiator and exhaust replacement. Very fast and professional service. Even without appointment Steve was always able to squeeze me in and get my truck back on the road fast.

I've known and used John as my mechanic for years. I've always known him to be honest and very thorough with his work. He has finally bought his own garage. His team over at Import Domestic is top notch. I've recommended him to all my friends. Thanks for the great service John.

A+ service, and i'll be staying her for all my wheel/suspension work. I ordered a set of winter tires from Tire Rack and Fahey came highly recommended on their site as well as here. I hit the shop with my winter rims to get them installed today and they found two cracks in two rims. I had been having trouble with one last year but thought it was the old tire. Fahey is sending the rims out and expects to get me back in next week. No charge for the hour of their time it took to help me out.

Fantastic people who will do anything they can to help you out. I recommend them to anyone I hear complaining about their car or mechanic.

I had an awesome experience with Charly, who owns the place. I am mildly up on cars (and people), enough to know when I'm getting ripped off. I think. Charly was awesome. When I showed up to First Foreign, Charly made sure he dropped what he was doing to come deal with me personally. He spent a few minutes going over the car with me, and made sure he understood everything I was having trouble with before he let me go. The next day, he called with a list of fix-it opportunities, and we made a plan on what we were going to work on. He did an awesome job of being consultative, rather than selling--he gave it to me straight, and I was the boss of what we actually worked on. He then made sure to give me price estimates on everything, spelling out parts & labor costs. He made sure I knew about all my options (like with tires, I could pick between the more expensive factory tires and a less expensive after-market brand. We talked about my driving pattern, and he suggested I go for the less expensive option). He gave me a day estimate and stuck to it. The price was awesomely reasonable for all the work that was done (he even took care of a few quirks for free). I picked up the car during the weekend, and Charly made sure to talk to me on Monday about what was done, what he thinks is left to do, and what to do going forward into the future (how/where to sell this car and get a different one, when it's time to move on). He did an awesome job building a relationship with me--I'll be a customer as long as I'm within driving distance. By the way--the car drives like butter. I never thought it would drive so well.

I highly recommend this place! I had an accident and front wheels alignment was not okay. The previous garage named as "certified" by insurance company, did not manage to fix ... took 1.5 months, a lot of money, frustration and wasted time. Then I went to the European Motorsport garage and their service is really amazing! All was fixed immediately and double checked with the highest quality. Very professional people, always willing to help, answer all questions and give any advice. I will be back there for sure in case any service is needed. Wioletta P. Reading, MA

THIS PLACE IS HORRIBLE!!! DON'T WASTE YOUR MONEY. I PICKED MY SUV UP AND THERE WAS BIRD POO ON IT, DIRT ON THE ROCKER, THE RIMS WERE FILTHY, DUST ON THE BACK SEATS. I'M PRETTY SURE THEY SCRATCHED THE EXTERIOR. THERE IS NO WAY THEY WAXED IT AS ADVERTISED, NO WAY THEY CONDITIONED THE LEATHER OR ANYTHING EVEN CLOSE. AS I WAS DRIVING BACK TO WORK I NOTICED THE WINDSHIELD WASN'T PROPERLY WASHED. THEY CHANGED MY RADIO STATIONS, MOVED MY SEAT, WHO KNOWS WHAT WAS DONE WITH MY TRUCK WHILE THEY WERE SUPPOSEDLY DETAILING IT. MY EXPECTATION WAS TO PICK UP A SHINY SPARKLING TRUCK, NOT SOMETHING THAT HAD BEEN RUN THROUGH HAFFNERS AND A QUICK VACUUM. WHAT A RIP-OFF. GROUPON REFUNDED MY MONEY IMMEDIATELY. DO NOT GO HERE!!!

mark is really good about letting you know what you need now vs. what can wait. his turnaround is also really quick.

My husband brought a van there to get repainted over 3 weeks ago and we were told the job would take about 4 weeks. Over the 3 weeks not much was getting done so my husband offered to help them at night, which I thought was crazy since we are paying them. He helped out two nights and then he thought that they were actually going to really start working on it so he stopped going. Yesterday he went by to see how it was going and the owner (the son) freaked out on him, insulted him personally and called the van a "rust bucket". My husband was questioning why not much had been done yet. He told him to get the van out because he didn't want the job any more after having it for 3 weeks so my husband had no choice and wanted to avoid a fight since the guy seemed unstable. He took it to two other autobody places today and they all said that Best Autobody ruined the van and it would cost almost $10000 to fix it properly so that it doesn't rust through the new paint job!!!!! Turns out Best Autobody actually did ruin the van ... repainted over 3 weeks ago and we were told the job would take about 4 weeks. Over the 3 weeks not much was getting done so my husband offered to help them at night, which I thought was crazy since we are paying them. He helped out two nights and then he thought that they were actually going to really start working on it so he stopped going. Yesterday he went by to see how it was going and the owner (the son) freaked out on him, insulted him personally and called the van a "rust bucket". My husband was questioning why not much had been done yet. He told him to get the van out because he didn't want the job any more after having it for 3 weeks so my husband had no choice and wanted to avoid a fight since the guy seemed unstable. He took it to two other autobody places today and they all said that Best Autobody ruined the van and it would cost almost $10000 to fix it properly so that it doesn't rust through the new paint job!!!!! Turns out Best Autobody

We pride ourselves on our commitment to quality service. Here are the people working for you every day to repair your vehicle. Jaime & Manny DoVale, Owners Certified Automotive Solutions is a family business owned by brothers Jaime and Manny DoVale. Jaime has experience in all aspects of auto repair spanning over 30 years in the industry. He is an ASE Certified Master Technician and ASE L1 certified. He specializes in electrical repair, diagnostics and fabrication. Residents of Melrose, Jaime and his wife have five children. In his spare time, Jaime enjoys teaching martial arts and educating women in self defense. Manny studied electrical engineering at the University of Massachusetts, and has over 20 years of experience in the auto repair industry. He is an ASE Certified Master Technician, and specializes in electrical repair and diagnostics. When he's not working, Manny enjoys playing tennis, camping and water skiing. Having immigrated from Venezuela as children, Jaime and Manny are fluent in English, Portuguese and Spanish.

Love these guys! Always so nice and professional =) Great family