Infiniti service near Boston, MA

Excellent shop with great expert mechanics. Very knowledgeable about different types of cars. I have been a customer for over 20 years. Nothing but the best experience at Sunrise Auto!!!

Excellent price and honest! Great job! Excelente preço e trabalho honesto. Ótimo trabalho, recomendo! Monique P

If I could give a negative number I would, but unfortunately it won't allow me to! I have been searching for a car for the last 2 months. I checked out some places here and there but couldn't seem to find one. I saw one this morning on AutoTrader, it was for 2012 Honda Accord LX-P. The issue was that the Pride Chevy was about 2 hours away from my house. So before I left I called the sales department. I spoke to a fellow named Sam (actually name) and asked him if the car was still available as I live far away and do not want to waste a trip. He reassured me that, it was available and that when I got there to ask for him. We hopped in the car and headed toward Lynn. We get there and are wandering around. I finally have to ask a random guy who looked like he worked there if there was a separate Honda side. I let him know that I spoke to a Sam and was asked to ask for him when I arrived. A few minutes later, Sam arrives. I introduce myself and shake his hand. He then tells me he is going to set me up with a consultant. What, wait, then what the hell does Sam do? Sam brings back this guy, no idea who his name is. Sam says to guy I'm going to pull the car up for her, set up her profile. We sit with the guy and he tells me that unfortunately the car was sold this morning. I tell him, I called before hand blah blah to make sure it was there, 2 hour drive... He looks up the "sold" car and starts raving about what a great steal that wasI asked him why he rave about a deal that we were driving up to see and is now gone. What purpose was that serving? He says that Sam didn't know the car was sold, the other side of the dealership sold it, blah blah. My question is why is Sam answering the phone if he can not provide correct answers. Pissed off I gather my things to leave. I'm then told that maybe the car wasn't sold and to hold on, they had to make a phone call. Meanwhile as I wait, my dad goes into an office. I walk over and see this man, slumped back in

Since I moved to Wilmington last year, I have been been dreading finding a new mechanic. It took me a year, but I think found exactly what I am looking for. I discovered M&S on Angie's list where it was highly rated. After talking to Mark for a couple of minutes I was immediately at ease, and felt like my car was in really good hands. I needed my AC fixed. Mark explained to me how they diagnose, find, and fix problems with the AC. Mark really impressed me with his knowledge of the AC in my car's make and model. He called me after diagnosing the problem and gave me an estimate before performing any work. He made recommendations on parts, and gave me my choice. He ended up charging me $70 less than his estimate. Mark earned my business, and I thought I'd write a glowing review so that other's can find this guy as well. -John Jenson

Just purchased a used car on 5/6/19 from Bob Celati dealer/owner/mechanic of Central Automotive.Under the terms of Bob's Purchase Agreement the vehicle is covered by "30 day Express Warranty" provided by dealer and "Implied Warranty of Merchantability and fitness" provided by the state to protect buyers of used vehicles from defects that impair the safety and use of a vehicle.During the warranty period I was having a problem with my power steering a problem that would be considered a defect that impairs the safety of a vehicle. Under The Massachusetts used car Warranty Law that was displayed in the vehicle at the time of purchase the dealer is required by law to fix the problem or issue a refund. Bob acknowledged that there was a problem with the steering. He tried to diagnos and fix the problem but was unable to.So he offered a refund/ buy-back I accepted. Bob said he would only honor the buy-back under one condition that I agreed to sign a "Confidentiality Agreement" I have since tried to contact Bob in an attempt to resolve problem.He refuses to respond. I've tried by phone and mail. Now my only recourse is to contact the Attorney Generals Office Consumer Affairs and Business Regulation under The used car Warranty Law a consumer can request a state certified arbitrator to decide the case.

DO NOT TRUST these rip off artists, they run a very shady business. My elderly mom (78 yrs. old) brought her car to Burke Automotive because her check engine light was on and her regular mechanic was on vacation. They told her that she needed to replace her catalytic converter at a cost of $2,200. The mechanic wanted to start the job right away (he told her “I would not wait”). She called me when she got the news and I told her not to start, but to let my mechanic take look at it. My mechanic said that the catalytic converter was fine! He shook his head and said that the only reason that the check engine light was on was due to a bad gas cap, $40 later the check engine light was off. It is sickening how some people try to take advantage of others out of greed. They almost scammed my mom for over $2,000!!!!!