Retail tire service near East Boston, MA

t is with pleasure that I write this review on behalf of my myself and husband. We have been using Factory Auto Service for a few years now and have no complaints. We are pleased with the service that we receive. We have an Acura and Civic and this company have done a great job with the repairs and maintenance. Some issues that we've had in the past weren't sufficiently assessed and repaired properly by other service providers. However, now that this company is our premier auto mechanic provider, those issues are now of the past. The owner is very polished and knowledgeable about automobiles. He takes the time to educate his clients which we appreciate very much. When our car is being serviced by the company, we are confident that they will be able to address the issue with precision and ensure that safety is a priority! They always successfully diagnose and complete the repairs and within a reasonable timeframe. We are always pleased with their services, which prompts us to be return customers. Interaction with them is easy as we are presented with options which makes it convenient for us as consumers. The owner makes us feel included, making our interactions very productive since he ensures that we have the final say in the decision. At the end of each service visit, the owner takes the time to orally provide a concrete report about all that took place and possibly any additional findings outside of the original scope of work that may require future attention. However, if while working on the vehicles, and they come across something that requires immediate attention and safety is a factor, the owner will personally contact us to review those findings with us. A notable strength of the company is their ability to be efficient and prompt! I am convinced that anyone who utilizes their service will be satisfied. -Melanie

I had my car towed to this shop from another because I heard how honest George Jr. is. I'm so glad I did. I got an estimate of $954.00 for a whole bunch of work that my 2004 honda civic needed from thwe other shop. George went through the estimate and double checked what the other shop said and It wasn't true at all. George fixed what I needed and now my car runs like new. My bill was only $255.81. What a deal. I cant say enough about them. Thank you guys.

Last year I brought my car in that would not pass inspection. Other dealers offered me just the parts at rates that were very high. But Peru Tire fixed all of the problems and replaced my bald tires AND did an alignment for a decent price, and I have had no problems since! My check engine light has not turned on since, and car is still running smoothly. And the owner and mechanic are a pleasure to speak to and deal with. I reccomend Peru Tire for all of your auto needs! And I thank my co-worker for the reference!

They always ensure the customer is happy. They are very flexible, convenient and just great guys. Thanks for checking my heat, the old car is nice and toasty warm. As always you are the best. Thanks, Bunny M

Replaced my alternator, i was stuck on the side of the road and gideon came and jumped my car and replaced the alternator at an affordable rate, timely manner, and warrantied his work. Highly recommend.

Brought my BMW to be serviced seeing it was running rough and the CBS indicators showed that I needed rear brake liners and a fluid flush. The tech's found the problem and recommended a course of action. They even said that the last dealership I bought the car from did not reset the brake sensor and I did not need pad or liner's. The communication on their progress was great and the price was fair; let's face it, when you opt to buy a BMW you should go into this purchase understanding that these cars need maintenance and the parts for them are not cheap. Gerardo's offers a great alternative to the dealerships and provides service above and beyond them.

The owner has been servicing my car for about 15 years. Unless it was an absolute emergency and he was unavailable, I wouldn't let anyone else touch my car. He does a great and conscientious job, on time, for a reasonable price, and more than once has saved me significant money. As an example, I recently took my car to the dealer to have a malfunctioning (and wide-open) window repaired. (This is a case where it was an emergency and he wasn't available!) The repair cost hundreds of dollars. 5 weeks later the repair failed, and the dealer told me their repair didn't fail; it was actually a NEW issue that would cost me another big pile of money to fix. No thanks, I said and headed to S&W. Turns out the problem was a loose connection, an easy fix. S&W saved me $400! No question about it: I'd sent any and all of my friends to S&W to get their cars serviced. Dana S. Braintree, MA

There was a time when this was a great shop. But its the people that make a business great. This company has no respect for their employees and as a result can not retain any semblance of a permenant crew. They force extended hours manditory weekends and sundays and all but 2 holidays. These money hungry tactics do more harm then good. As far as other aspects of this location and company. Workmanship. Well no respectable mechantic would be treated the way they treat people so it as a result is poor. Quality. The parts used by monro are either a knock off brand made by monro otherwise the cheapest low quality part availible (trust me. I know). Price. Definatley higher then any indipendant shop in the area. Experience. When u visit monro u will be hassled into buying any and everything that can be replaced on your care. If u decline the services expect to be treated differntly. All-in-all this place is a nightmare buyer be ware.

Professional, quick, and reliable. Murat has helped me in more than one pinch, and is the kind of mechanic you usually can only hope to find. No rip-offs, honest assessments, and a generally nice guy on top of it all.

Great local auto shop in Milton! 5-Stars! Highly recommended! Good work!

Very professional service always well taken care of. My family has been using Paradise Auto Service for years and I can honestly say I wouldn't change unless I had to for an extreme reason. Jason always gives you the answer to your questions in a timely manner. Thank you for the great service always over the years. -LJ Dube