I had to have my car towed to Boch South because at some previous se... read more I had to have my car towed to Boch South because at some previous service, they managed to switch my anti-theft lug nut adapter with a different one that did not fit, so my flat tire could not be removed. I told them to take the remaining set of those special lug nuts off my car and put regular nuts on, and to leave the old stuff in my car. I left my wheel and wrecked tire with them to replace and install a new tire on the wheel, and picked it up when it was ready a day or so later. They told me there would be an extra charge to put my wheel back on, even though it stated right on my paid invoice that they were going to do that. I was not going to give them another cent, so I had them leave it in the back of my car. Then I took my old war veteran body that has been through 4 operations in the last 4 years to a parking lot up the street and changed it myself. I noticed they did not leave my old anti-theft lug nuts in my car, nor that adapter that had caused all my trouble. That will cost me about fifty dollars to replace. They did email me requesting more information, which I mailed to them, but have not heard a word back. How's that for service?
Masison's takes service to the next level. I didn't have rental car in... read more Masison's takes service to the next level. I didn't have rental car insurance on my policy, but Mike at Masison's Collision Experts arranged for a rental and had the rental car bill sent to the other person's insurance company that hit my car. Who knew you could do that? It didn't cost me a dime. My insurance company even pro-rated my damaged muffler and Mike didn't even charge me the difference. I'm so glad a finally found a place that doesn't soak you every chance they get and they did a great job too!
HAD MY CAR TOWED TO APEX ,A REFERRAL THROUGH A FRIEND ,THEY TOOK CARE ... read more HAD MY CAR TOWED TO APEX ,A REFERRAL THROUGH A FRIEND ,THEY TOOK CARE OF MY RENTAL .AND DID A GREAT JOB HANDLED ALL THE INSURANCE NEEDS .MY CAR LOOKED GREAT. THANK YOU APEX .
