Toyota service near Haverhill, MA

Welp, it seems to be that the only reviews that are posted are glorious. I did not have a good experience with foreign motors. At first I was delighted with the service and the people. 3 days later all the things that were repaired malfunctioned all over again. Asked to make an appointment however because the time wasn’t “convenient” for them I wasn’t able to get it repaired in time. Had to go elsewhere. Not very satisfactory customer service.

The front desk receptionist is very unwelcoming! Shawn was great. I would like to know why I was charged extra after getting alignment. The reason giving was “we have to pay bills and keep the lights on”. I was also given two different quotes when inquiring about rear camber arm change.

Excellent and quick service. Done a fantastic job and recommend them. Barb Humphrey

They ruined my rims and broke a part in my car, replacing it with a generic instead of OEM part. They had their 14 year old sons working in the back, practicing on the vehicles. They denied it. Even though the kid just told me he was learning and working on the cars back there! No wonder why they damaged my rims! When I tried to confront the manager, he got in my face and started screaming at and intimidating me, a small female. When I told a lawyer who was a lifelong customer of theirs about what happened, he said they screwed him over, too. He won’t use them anymore either. Dupont heavily advertises because they damage cars and then intimidate, lie to, and blame the customer. Especially to people here on vacation, because they don’t get the repeat business that many other mechanics depend on. They are completely unethical. Avoid!

Quick and efficient! Great prices! I came in for a state inspection sticker and Jack pointed out that I was in need of an oil change (I forgot to get it and according to the sticker it was miles over due). I'll be in next week Thanks Jack! Top notch service, highly recommended! -Marylee

Quality workmanship, done with exceptional care.I damaged my rear fender a few weeks ago and went in for a free estimate. Shawn was very professional and assisted with my tight schedule by ordering and painting my new fender before I dropped my car off so that I could have minimal loss of use of my car. It was fixed in a day and looked fantastic. I highly recommend them.

THIS PLACE IS HORRIBLE!!! DON'T WASTE YOUR MONEY. I PICKED MY SUV UP AND THERE WAS BIRD POO ON IT, DIRT ON THE ROCKER, THE RIMS WERE FILTHY, DUST ON THE BACK SEATS. I'M PRETTY SURE THEY SCRATCHED THE EXTERIOR. THERE IS NO WAY THEY WAXED IT AS ADVERTISED, NO WAY THEY CONDITIONED THE LEATHER OR ANYTHING EVEN CLOSE. AS I WAS DRIVING BACK TO WORK I NOTICED THE WINDSHIELD WASN'T PROPERLY WASHED. THEY CHANGED MY RADIO STATIONS, MOVED MY SEAT, WHO KNOWS WHAT WAS DONE WITH MY TRUCK WHILE THEY WERE SUPPOSEDLY DETAILING IT. MY EXPECTATION WAS TO PICK UP A SHINY SPARKLING TRUCK, NOT SOMETHING THAT HAD BEEN RUN THROUGH HAFFNERS AND A QUICK VACUUM. WHAT A RIP-OFF. GROUPON REFUNDED MY MONEY IMMEDIATELY. DO NOT GO HERE!!!

Are you having a hard time looking for a great auto repair service provider for your car or truck? Have you been on the hunt for an honest auto mechanic that will treat you with respect and dignity? It is time to come and visit our auto repair shop. Some of the services that we offer are brake repair and brake change, oil change, transmission repair, transmission rebuilding, engine repair, engine rebuilding, rebuilt engines and other services on all makes and models. We provide fair and honest prices every time. Keep your car running like new. Cars and trucks require regular maintenance. A well maintained car that visits the shop will have a very low repair bill. If you do not maintain and service your car regularly, you’ll face higher than usual repair bills. Call us today for a free estimate on all of your repairs. We do it the right way every time. We offer our customers peace of mind by constantly doing the work correctly the very first time around. Everything we work on comes with warranty. Safety of our customers is our #1 priority. 100% Customer Satisfaction.

My husband brought a van there to get repainted over 3 weeks ago and we were told the job would take about 4 weeks. Over the 3 weeks not much was getting done so my husband offered to help them at night, which I thought was crazy since we are paying them. He helped out two nights and then he thought that they were actually going to really start working on it so he stopped going. Yesterday he went by to see how it was going and the owner (the son) freaked out on him, insulted him personally and called the van a "rust bucket". My husband was questioning why not much had been done yet. He told him to get the van out because he didn't want the job any more after having it for 3 weeks so my husband had no choice and wanted to avoid a fight since the guy seemed unstable. He took it to two other autobody places today and they all said that Best Autobody ruined the van and it would cost almost $10000 to fix it properly so that it doesn't rust through the new paint job!!!!! Turns out Best Autobody actually did ruin the van ... repainted over 3 weeks ago and we were told the job would take about 4 weeks. Over the 3 weeks not much was getting done so my husband offered to help them at night, which I thought was crazy since we are paying them. He helped out two nights and then he thought that they were actually going to really start working on it so he stopped going. Yesterday he went by to see how it was going and the owner (the son) freaked out on him, insulted him personally and called the van a "rust bucket". My husband was questioning why not much had been done yet. He told him to get the van out because he didn't want the job any more after having it for 3 weeks so my husband had no choice and wanted to avoid a fight since the guy seemed unstable. He took it to two other autobody places today and they all said that Best Autobody ruined the van and it would cost almost $10000 to fix it properly so that it doesn't rust through the new paint job!!!!! Turns out Best Autobody

It was a dark, cold middle of the night very far from our home in Florida when our diesel Excursion decided to die. We were on a work assignment in Manchester so we had our truck towed to a Ford Garage close by. The next day they gave us their assessment ... and it would cost over $4000.00 just to get it running so they could figure out what else might be wrong. On a previous trip were introduced to Custom Car Care, by our son who lives in New Hampshire, and had received excellent care. We decided to have the truck towed there. I cannot say enough to fully convey the scope of professional, knowledgeable and excellent care we received. While the problem was NOT what Ford said Custom Car Care would have done that repair for half the cost we'd been quoted. They worked tirelessly to find the unusual and tricky problem, even late into the night to get us back on the road! We are so grateful for Joe and his team, would highly recommend CCC to anyone in need and have nothing but positive reviews about every aspect of our experience.