Lexus service near Humarock, MA

Repairing Most Domestic & Foreign Vehicles

On 11/13/2012 I dropped of my 2003 Ford Escape to Cape Auto Body & Service in Plymouth, MA to diagnose two cylinders that were skipping. Although I do 99% of my own mechanical work, I have been using this company for probably close to 15 years on the rare occasion I do need an outside service company. On 11/14 Cape Auto called and told me when the job was complete. They also told me my valve cover gaskets were leaking and needed to be replaced. I got the vehicle back on the 14th and worked on it myself on the next day to replace these gaskets. In doing so, I found the threads stripped for the #4 cylinder spark plug. I called Jim, one of the service managers, and he denied that they even touched this cylinder. Now for some background. First, I am certified for numerous brands of engines ranging from air cooled small engines to diesel engines rated at excess of 1,000 horsepower. I personally changed the spark plugs in this engine on Oct. 3, 2012 and torqued them as I always do for plugs going into an aluminum head. Usually when removing plugs set in my engines, I can easily do this with a 3/8” drive ratchet. When I needed to remove the “only two plugs” Cape Auto replaced, I needed to use my 1/2” drive ratchet because they were way over torqued!!! Jim claims that he worked with the mechanic on my engine the entire time and that the mechanic never touched any other plug except the two new ones. As I previously mentioned, I have been using this company for many years and have observed Jim (and the other service managers) these times I've visited. They do NOT hover over their mechanics doing their work. As a matter of fact, the desks they work at face the opposite wall of the service garage giving them no possibility of seeing the actual work being done unless they physically stand over their mechanic's shoulders. And, if Jim had been watching his mechanic closely, how did he let him/her over torque the “only two” spark plugs they claimed to have touched??? At this

Today is 09/16/2020 Poor service the mechanic/ owner starting cursing at me and telling me he doesn't have time for service that I paid for. I work down the street and come here often and for the teller to apologize for something he didn't do because I'm a good known customer is uncalled for. His attitude sucks and customer service is even worse. I wouldn't recommend them at all and they are over priced and I still paid . Never again.

Best mechanic anywhere in the greater Boston area. Never met a more hard working man than Danny and couldn't imagine going to any other automotive repair shop. Guy can fix anything and will have your car running like brand new.

A mechanic you can trust that charges a fair price. Charlie Lewis is a wonderful mechanic that knows what he is doing. He took our car quickly and had the job done right without a hassle. I would not hesitate to use him repeatedly on a regular basis and in we will. It is so nice to support a local AMERICAN COMPANY is family owned. Call you will not be disappointed!!!!!!!

I have been servicing my vehicles at Manny's for over 20 years. He is the best mechanic by far. His diagnostic skill are always right on. The newly remodeled shop is really cool with a modern waiting area. You will not be disappointed when you service your vehicle here. Finally and most importantly, he is professional and knowledgeable.

I got my car inspected and front brakes replaced while i waited. They were fast and pleasant and didn't try to make me do anything else on my car. I'll definitely go back next time I need something done on my car. Pat Bloomberg

Courteous, Thorough, Explained everything that needed to be done. Felt like I was in good hands.

Went in to get a headlight fixed for a ticket and made an appointment for the following morning. We decided to drop the car off and uber back after dinner and while finishing up we received a call from Bill who told us he already took care of the light and we were able to drive home only an hour after dropping it off. Very friendly staff and very appreciative of the quick service that was provided...... Thank you guys!!!!!!!!

I have been taking my cars to John at QAT for many years. I have never been disappointed or surprised with the services offered. His prices are always fair and he treats you like a true valued customer. Give john a shot, customer comes first.

Been going here for years and always suspected he was up to no good..he is a liar and breaks your car so you have to go back..I sent a friend and he switched out my friends battery for a crappy one..Do NOT let this person near your car..just a thief and liar..last thing did with him was an oil change..never put in a new oil filter but lied that he had

Our family has been taking our cars to Shell in the Square for years now, both for minor, expected, and unexpected repairs. We rely on the staff's judgement on our old car and have gotten excellent advice, timely repairs and are well satisfied with their service.