Infiniti service near Medford, MA

Back again to Tower for some more work to the car. New pads, rotors and a wheel bearing. Great communication from these guys, got a call detailing what the car needed and a quote, then followed up with a call to let me know it was ready. Friendly, efficient and very reasonably priced, accompanied by great service! Thanks again to Tower for first class treatment!

The owner is rude, inflexible, and ignorant. He refused to allow my agent to pick up my car, EVEN WITH A SIGNED AFFIDAVIT. My guess is he wanted the 3 extra days "storage" he was going to claim. He claimed he had no FAX to accept a signature and no INTERNET to accept a scanned form. He is a liar and a cheat, and downright rude and miserable. STAY AWAY IF POSSIBLE. WELLESLEY POLICE, PLEASE REMOVE HIM FROM YOUR ACCEPTABLE LIST OF TOWING COMPANIES!

Been going here for over 12 years and can't express enough about the knowledge and courtesy of the shop owner and employees. Look forward to many more years of coming here!

WATCH YOUR WINDSHIELD WIPERS!! THEY RIP YOUR WINDSHIELD WIPERS SO YOU HAVE TO GET NEW ONES TO PASS INSPECTION. I WAS THERE 2 MONTHS AGO AND THEY DID IT TO 2 CARS IN FRONT OF ME AND MYSELF. MY HUSBAND WENT THERE THIS WEEK AND THE SAME THING JUST HAPPENED TO HIM..

The most honest shop in town. They do great work. Awesome people. 5 stars!! Gary Abramson Salem, MA

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