Isuzu service near Medford, MA

Fixed a couple of issues with my tranny, 2001 Pontiac Grand AM. My biggest take away was just how nice they were. I never felt like I was being taken advantage and they stayed within their quote even though labor was 5+ hours more than the estimate . If you need work done just call them!! Any work Auto repair too!

Best service ever. Very friendly people. Price was reasonable. Highly recommended them and Female Friendly!! -Beck Mensah

Professional, quick, and reliable. Murat has helped me in more than one pinch, and is the kind of mechanic you usually can only hope to find. No rip-offs, honest assessments, and a generally nice guy on top of it all.

Went into the shop thinking my car was going to be very expensive to fix because of terrible sound in the rear. Put me at ease when he diagnosed the issue and was quick cheap fix. Very honest guy Fran is. Highly recommended.

Our Boston service centers are locally managed and serve as an operations center for our sales representatives, customer service representatives, and mobile technicians. Our trained staff will be personally handling your glass claim instead of some nameless operator working in a giant call center hundreds of miles away.

Since I moved to Wilmington last year, I have been been dreading finding a new mechanic. It took me a year, but I think found exactly what I am looking for. I discovered M&S on Angie's list where it was highly rated. After talking to Mark for a couple of minutes I was immediately at ease, and felt like my car was in really good hands. I needed my AC fixed. Mark explained to me how they diagnose, find, and fix problems with the AC. Mark really impressed me with his knowledge of the AC in my car's make and model. He called me after diagnosing the problem and gave me an estimate before performing any work. He made recommendations on parts, and gave me my choice. He ended up charging me $70 less than his estimate. Mark earned my business, and I thought I'd write a glowing review so that other's can find this guy as well. -John Jenson

Just purchased a used car on 5/6/19 from Bob Celati dealer/owner/mechanic of Central Automotive.Under the terms of Bob's Purchase Agreement the vehicle is covered by "30 day Express Warranty" provided by dealer and "Implied Warranty of Merchantability and fitness" provided by the state to protect buyers of used vehicles from defects that impair the safety and use of a vehicle.During the warranty period I was having a problem with my power steering a problem that would be considered a defect that impairs the safety of a vehicle. Under The Massachusetts used car Warranty Law that was displayed in the vehicle at the time of purchase the dealer is required by law to fix the problem or issue a refund. Bob acknowledged that there was a problem with the steering. He tried to diagnos and fix the problem but was unable to.So he offered a refund/ buy-back I accepted. Bob said he would only honor the buy-back under one condition that I agreed to sign a "Confidentiality Agreement" I have since tried to contact Bob in an attempt to resolve problem.He refuses to respond. I've tried by phone and mail. Now my only recourse is to contact the Attorney Generals Office Consumer Affairs and Business Regulation under The used car Warranty Law a consumer can request a state certified arbitrator to decide the case.

Excellent shop. Fixed a used car that was completely dead for a reasonable price. I found them from the AAA. Like all good shops it may take a few days for the repair to get done. Since they are busy. Did some work on my foreign. Charles R. Medford, MA

Hurd they towed a shit ton of people saying they were a illegally parked I'm not sure about there actual auto services but seems kinda scummy and untrustworthy to me..wouldn't be the type of people I'd like having my vehicle.

t is with pleasure that I write this review on behalf of my myself and husband. We have been using Factory Auto Service for a few years now and have no complaints. We are pleased with the service that we receive. We have an Acura and Civic and this company have done a great job with the repairs and maintenance. Some issues that we've had in the past weren't sufficiently assessed and repaired properly by other service providers. However, now that this company is our premier auto mechanic provider, those issues are now of the past. The owner is very polished and knowledgeable about automobiles. He takes the time to educate his clients which we appreciate very much. When our car is being serviced by the company, we are confident that they will be able to address the issue with precision and ensure that safety is a priority! They always successfully diagnose and complete the repairs and within a reasonable timeframe. We are always pleased with their services, which prompts us to be return customers. Interaction with them is easy as we are presented with options which makes it convenient for us as consumers. The owner makes us feel included, making our interactions very productive since he ensures that we have the final say in the decision. At the end of each service visit, the owner takes the time to orally provide a concrete report about all that took place and possibly any additional findings outside of the original scope of work that may require future attention. However, if while working on the vehicles, and they come across something that requires immediate attention and safety is a factor, the owner will personally contact us to review those findings with us. A notable strength of the company is their ability to be efficient and prompt! I am convinced that anyone who utilizes their service will be satisfied. -Melanie

I had my car towed to this shop from another because I heard how honest George Jr. is. I'm so glad I did. I got an estimate of $954.00 for a whole bunch of work that my 2004 honda civic needed from thwe other shop. George went through the estimate and double checked what the other shop said and It wasn't true at all. George fixed what I needed and now my car runs like new. My bill was only $255.81. What a deal. I cant say enough about them. Thank you guys.

A+ service, and i'll be staying her for all my wheel/suspension work. I ordered a set of winter tires from Tire Rack and Fahey came highly recommended on their site as well as here. I hit the shop with my winter rims to get them installed today and they found two cracks in two rims. I had been having trouble with one last year but thought it was the old tire. Fahey is sending the rims out and expects to get me back in next week. No charge for the hour of their time it took to help me out.